KATIE MCNAE
St. Catharines,Canada
Summary
Compassionate and dedicated Personal Support Worker with 7 years of experience providing high-quality care to individuals in home and community settings. Skilled in assisting with personal care, mobility support, meal preparation, and medication reminders, while ensuring client dignity, safety, and comfort. Experienced in supporting clients with dementia, Alzheimer’s, and palliative needs, with a strong commitment to fostering independence and enhancing quality of life. Recognized for empathy, patience, and effective communication with clients, families, and healthcare teams.
Overview
8
8
years of professional experience
Work History
Home Support Worker
ParaMed Home Health Care
St. Catharines, ON
04.2023 - Current
- Assisted clients with daily living activities, promoting independence and enhancing quality of life.
- Developed personalized care plans in collaboration with healthcare professionals to meet individual needs.
- Maintained accurate documentation of client progress and care interventions for effective communication with the team.
- Trained new staff on best practices for client support and safety protocols, improving overall service delivery.
Care Assistant
Doonbank House Care Home
Patna, East Ayrshire, United Kingdom
04.2020 - 03.2023
- Supported activities of daily living such as bathing, dressing, and grooming.
- Assisted with mobility needs such as moving between bed and wheelchair and helping clients reach bathroom facilities.
- Implemented restorative and supportive care, including ambulating and positioning.
- Assisted residents at mealtimes
- Supported residents with incontinents needs, ensuring dignity and respect was maintained at all times
Home Support Worker
Mears Healthcare
Prestwick, South Ayrshire, United Kingdom
09.2019 - 04.2020
- Administered medication on time using schedules and reminders.
- Followed protocols for infection prevention and control.
- Washing and dressing
- Stoma care/catheter care
- Dental care
- Minimized safety hazards, arranging living spaces to meet patient needs.
Food and Beverage Attendant
Trump Turnberry Luxury Collection Resort
Turnberry, South Ayrshire, United Kingdom
02.2019 - 09.2019
- Provided a 5 star luxury service to guests within the clubhouse restaurant, serving meals, drinks as well as going above and beyond to ensure all customers expectations were exceeded
- Pre-set tables, chairs and cutlery for each specific meal service or special event
- Selected as an facility assistant for Eric Trump during his visit
Lifeguard
Bourne Leisure
Ayr, South Ayrshire, United Kingdom
03.2018 - 02.2019
- Enforced water rules with strict mindset, immediately calling out infractions and eliminating safety hazards.
- Avoided critical events by attentively tracking swimmers and identifying risky behaviors.
- Complied with safety standards by keeping impeccable records of daily activities and safety incidents.
- Maintained a cleanly environment via following regular cleaning rotations
Education
High School Diploma -
Doon Academy
Dalmellington, East Ayrshire05.2018
Skills
- Time management and scheduling
- Documentation and reporting (progress notes, incident reports)
- Ability to follow individualized care plans
- Adaptability in fast-changing care environments
- Strong Communication(with clients, families and care teams)
- Problem Solving
- Empathy and patience
Languages
English
Native or Bilingual
Timeline
Home Support Worker
ParaMed Home Health Care
04.2023 - Current
Care Assistant
Doonbank House Care Home
04.2020 - 03.2023
Home Support Worker
Mears Healthcare
09.2019 - 04.2020
Food and Beverage Attendant
Trump Turnberry Luxury Collection Resort
02.2019 - 09.2019
Lifeguard
Bourne Leisure
03.2018 - 02.2019
High School Diploma -
Doon Academy