Kathryn Reierson
North Vancouver,Canada
Summary
Long-term health clinic, non-profit and hospital administrative work experience.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Office Administrator
BCSPCA Provincial Head Office
Vancouver, Canada
03.2022 - 03.2024
- Conducted reception and reviewed urgent inbox messages for the Animal Helpline Call Centre, emails from 42 branch offices with administrative requests, large daily mail in and mail out, received donations from the general public, assisted event fundraisers with preparations, accepted donations, and helped with clerical requests from all departments at head office: legal, facilities, education, shelter, finance, executives, and directors.
Client Services Representative / Front Desk Reception
CHARTWELL CHURCHILL HOUSE RESIDENCE
North Vancouver, Canada
04.2016 - 03.2021
- Assist health care workers, nurses, management, sales, food services and supervisor with administrative projects, accounts receivable, time keeping, assist residents with all requests and problem solve, prepare medical documents for residents requiring emergency services, contact food services residents dining requests, monitor residents in lobby and dining area for incidents, track census, organize move in and out process, switchboard, present property to prospective tenants, contact maintenance with repair requests, assist sales team with inquiries, helping families and residents contact each other, schedule transportation
Hospital Clerk
Royal Columbian Hospital & Jim Pattison (Surrey) Fraser Health Authority
Surrey, Canada
06.2008 - 12.2015
- Book appointments, confirm appointments for clinics
- Discussing pending consults and procedures with patients
- Following up with patients after surgical procedures
- Medical charts, set up, refile, archive, fax documents
- Receive referrals and set up groups for patients to attend
- All administrative projects as per health care team requests
- Respond to patient and building emergencies, assist security
Switchboard Timekeeper, Hospital Clerk, Medical Office Assistant
Vancouver Coastal Health, G.F. Strong Rehabilitation Center
Vancouver, Canada
12.2005 - 09.2009
- Working multi line switchboard
- Assisting staff with emergency code and organizing EMS
- Receive maintenance orders to organize
- Updating patient information, admitting arrivals
- Help various clinics with overflow typing and clerical projects
- Timekeeping for 3 union
- Assist Security, care staff and maintenance with emergencies
- Minutes of meetings
- Work at various clinics as MOA covering for leaves
Client Services Worker
CHILDREN'S & WOMEN's HOSPITAL HEALTH CARE CENTER
Vancouver, Canada
10.1994 - 12.2005
- Receive referrals from physicians for women to attend alcohol and drug treatment program, intake and discharge of residents, provide medication for client (methadone included), inventory of medication, renewal of medication, attend medical appointments with clients, medical clinic clerk, medical office assistant
- Deal with HVAC concerns with Facilities
Education
College certificate program - Medical Terminology
Langara College
Vancouver, BC12.1997
AEC / DEP or Skilled Trade Certificate - COMMUNITY SOCIAL WORK
Langara College
Vancouver, BC06.1990
Skills
- Typing 60 wpm
- Office Administration
- Customer Service
- Medical Office Experience
- EMR Systems
- Microsoft Office
- Switchboard, Front Desk
- Guest Services
- Medical Records
- Patient Care
- Training to assist people in crisis
- Medical Terminology
- Phone Etiquette
- Medication Administration
- Booking and Scheduling experience
- Data entry on excel and data programs
- Assist with triage and registration
- Monitor security systems, CCTV
- Call center operations
Certification
- Medical Terminology
- 1st Aid
- CPR
- AED
Languages
English, Advanced
Willing To Relocate
- Burnaby, BC
- Vancouver, BC
- New Westminster, BC
Timeline
Office Administrator
BCSPCA Provincial Head Office
03.2022 - 03.2024
Client Services Representative / Front Desk Reception
CHARTWELL CHURCHILL HOUSE RESIDENCE
04.2016 - 03.2021
Hospital Clerk
Royal Columbian Hospital & Jim Pattison (Surrey) Fraser Health Authority
06.2008 - 12.2015
Switchboard Timekeeper, Hospital Clerk, Medical Office Assistant
Vancouver Coastal Health, G.F. Strong Rehabilitation Center
12.2005 - 09.2009
Client Services Worker
CHILDREN'S & WOMEN's HOSPITAL HEALTH CARE CENTER
10.1994 - 12.2005
College certificate program - Medical Terminology
Langara College
AEC / DEP or Skilled Trade Certificate - COMMUNITY SOCIAL WORK
Langara College