KATHLEEN TREMBLAY
275 W River Rd. Cambridge,Ontario
Summary
Organized Licensed Funeral Director with over 8 years of assisting families with full-service funeral arrangements. Skilled at providing compassionate care in a fast-paced, multicultural environment.
Overview
11
11
years of professional experience
Work History
Licensed Funeral Director
Cardinal Funeral Homes
06.2015 - 06.2020
- Regularly met with families to making funeral arrangements, including co-ordinating with third parties (hospitals, coroners, cemetery/crematoriums, clergy, musicians, newspapers etc..)
- Ordering of all required products and services (vaults, caskets, floral arrangements, stationery items)
- Setting up rooms for visitations and services
- Transfering decedents from place of death
- Embalming and restoration (including hair styling and cosmetic application)
Licensed Funeral Director
R.S. Kane Funeral Home
08.2013 - 05.2015
- Assisting families with making funeral arrangements, including organizing and coordinating with third parties (florists, clergy, musicians, newspapers, coroners etc..)
- Facilitating visitations and receptions, both at the funeral home and in other facilities
- Including, managing charitable donations, ensuring family satisfaction and overseeing regular functioning of the funeral home.
- Directing funeral services on a regular basis, both at the funeral home and other facilities.
- Responsible for embalming, and applying restorative techniques, including: hair styling and cosmetic applications.
- Coordinating with families and healthcare facilities and performing the transfer of the decedent to the funeral home.
Funeral Director Intern
R.S. Kane Funeral Home
05.2012 - 07.2013
- Self acquired internship, required for the completion of the Funeral Service Education program at Humber College, as well as for the Ontario Board of Funeral Services for licensing.
- Was responsible for completing a minimum of 50 embalming procedures, and passing a practical examination of these acquired skills
- Met with families to make funeral arrangements, first with Director supervision, later independently.
- Learning basic administrative functions of the funeral home, including: receiving payments, maintaining company website, organizing files
- Assisted families with visitations and receptions
- Directed funeral services, first under the supervision of a Director, and later, independently.
Summer Student
RBC Dominion Securities
05.2011 - 09.2011
- Organized and maintained filing systems within the branch, as well as document archives
- Assisted Receptionist and Cage Administrator with mail security, report distribution and client care.
- Assisted Branch Administrator with organizing meetings and presentations, as well as branch functions.
Support Staff
The Pulse
09.2009 - 05.2011
- Providing members with information on the facility, while promoting a healthful lifestyle
- Ensuring a safe, positive environment which is welcoming to all members
- Responsible for lending, returning and maintaining equipment
Admissions Cashier
CN Tower
07.2009 - 09.2010
- Responsible for serving guests efficiently, while utilizing advanced customer service skills
- Helping ensure guests had the best possible experience by providing information and understanding their needs
- Regularly handled money, while maintaining an accurate float
Education
Funeral Service Education -
Humber College - North Campus
Toronto, Ontario05.2013
Bachelor of Arts, History -
McMaster University
Hamilton, Ontario04.2011
Skills
- Attention to Detail
- Interpersonal Communication
- Teamwork and Collaboration
- Organization
References
References available upon request
Timeline
Licensed Funeral Director
Cardinal Funeral Homes
06.2015 - 06.2020
Licensed Funeral Director
R.S. Kane Funeral Home
08.2013 - 05.2015
Funeral Director Intern
R.S. Kane Funeral Home
05.2012 - 07.2013
Summer Student
RBC Dominion Securities
05.2011 - 09.2011
Support Staff
The Pulse
09.2009 - 05.2011
Admissions Cashier
CN Tower
07.2009 - 09.2010
Funeral Service Education -
Humber College - North Campus
Bachelor of Arts, History -
McMaster University
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