Daniel Oliveira
Maple Ridge,BC
Summary
Licensed Funeral Director from Oliveira Funeral Homes, adept in orchestrating seamless services and fostering meaningful family collaborations. Excelled in confidentiality, professionalism, and exceptional communication, enhancing service quality and community trust. Demonstrated unparalleled adaptability and organizational skills, significantly improving client satisfaction and operational efficiency.
Hardworking and passionate person with strong organizational skills eager to secure a meaningful full time position.
Overview
19
19
years of professional experience
Work History
Licensed Funeral Director
Oliveira Funeral Homes
08.2004 - 11.2023
- Handled sensitive situations professionally while maintaining confidentiality of personal information at all times.
- Collaborated with families to plan meaningful and unique funeral services tailored to their specific needs.
- Conducted thorough follow-ups with families after funeral services were completed to gather feedback and continually improve service offerings.
- Assisted clients with pre-arranging funeral services.
- Managed all aspects of funeral services, ensuring that each event ran smoothly from start to finish.
- Maintained accurate records and documentation to ensure compliance with regulations and industry standards.
- Coordinated transportation of remains between medical facilities, funeral home and burial locations.
- Worked with cemeteries to schedule grave opening and closing.
- Oversaw maintenance tasks related to facility upkeep, ensuring a clean and well-presented environment conducive to mourning guests'' comfort.
- Developed strong relationships with community partners, such as local clergy and vendors, enhancing the overall service experience for clients.
Education
Personal Trainer - Personal Training
International Sports Science Association
08.2024
Funeral Directing And Embalming - Funeral Directing And Embalming
Canadian College of Funeral Service
Vancouver, BC06.2012
Skills
- Professionalism
- Reliability
- Excellent Communication
- Problem-solving abilities
- Multitasking Abilities
- Organizational Skills
- Time management abilities
- Team Collaboration
- Self Motivation
- Active Listening
- Adaptability and Flexibility
- Goal Setting
- Interpersonal Skills
- Analytical Thinking
Languages
English
Portuguese
Timeline
Licensed Funeral Director
Oliveira Funeral Homes
08.2004 - 11.2023
Personal Trainer - Personal Training
International Sports Science Association
Funeral Directing And Embalming - Funeral Directing And Embalming
Canadian College of Funeral Service
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