Katherine Gonzalez
Campbell River,BC
Summary
Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Overview
5
5
years of professional experience
Work History
Waitress
Otra Cozza
Viña Del Mar , Chile
01.2024 - 06.2024
- Greeted customers and provided menus.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Prepared checks accurately and processed payments promptly.
Waitress Trainer
Brunch Real Coffee
Madrid, Spain
06.2023 - 12.2023
- Provided guidance to new waiters in learning the menu items and their ingredients.
- Demonstrated proper methods of taking orders from customers accurately and efficiently.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Educated waiters on menu, memorization strategies and how to convey information clearly.
Waitress
Restaurante La Picareska
Madrid, Spain
01.2021 - 03.2023
- Took orders for food and drinks and delivered them to guests.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Served alcoholic beverages responsibly in accordance with state laws.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Prepared checks, itemizing total meal costs and taxes.
Waitress Trainee
Telepizza
Valparaíso, Chile
07.2019 - 10.2020
- Greeted customers and provided menus.
- Learned to properly handle cash transactions and process credit card payments.
- Assisted in stocking inventory, setting up workstations, preparing mise en place, and breaking down stations at end of shifts.
- Maintained a professional attitude while working in a fast-paced environment.
- Completed assigned tasks within designated timeframes.
Education
Physical Education Teacher - Education
Pontifical Catholic University of Valparaiso
Valparaiso, Chile06-2019
Skills
- Order Accuracy
- Customer Service
- Team Collaboration
- Professionalism
- Adaptability
- Cool Under Pressure
- Multitasking
- Effective customer upselling
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Waitress
Otra Cozza
01.2024 - 06.2024
Waitress Trainer
Brunch Real Coffee
06.2023 - 12.2023
Waitress
Restaurante La Picareska
01.2021 - 03.2023
Waitress Trainee
Telepizza
07.2019 - 10.2020
Physical Education Teacher - Education
Pontifical Catholic University of Valparaiso
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