Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Hobbies and Interests
Languages
Timeline
Generic

Katherine Roman

Woodbridge,Canada

Summary

A dedicated and customer-focused individual seeking a part-time position as a sales associate. Committed to delivering exceptional service, creating a welcoming and luxury shopping experience, and representing the brand with professionalism and enthusiasm. Eager to contribute my strong communication skills, attention to detail, and ability to work efficiently in a retail environment to enhance the reputation and success of Coach.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
08.2023 - 04.2025
  • Operated cash registers and handled cash and card transactions
  • Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays
  • Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality
  • Welcomed customers and answered questions regarding menu items and preparation methods
  • Exhibited excellent communication skills while interacting with customers and coworkers in a professional manner
  • Demonstrated ability to work collaboratively with customers and colleagues to create a positive customer experience
  • Maintained clean and healthy environment by following proper safety and sanitation regulations

Sales Associate

Kimmberly Capone Interior Design
04.2023 - 06.2023
  • While working at Kimmberly Capone Interior Design, I was given daily tasks to complete
  • I started off being mentored by another designer who had already been working there
  • Some examples of the tasks that I was given were: clean and organize the store, put away fabrics, assisted designers in projects, assisted clients and catered to their needs, and help accessorize and create showrooms

Meet and Greeter

Water Babies
09.2022 - 04.2023
  • Company Overview: Water Babies is a swimming company that teaches newborns to age 4 children the fundamentals of swimming
  • During my time at Water Babies, I was never limited to one area
  • My rolls served as: took attendance before class, assisted the swim instructors, clean and organized pool, greet and assist parents, and assisted multiple locations
  • Water Babies is a swimming company that teaches newborns to age 4 children the fundamentals of swimming

Sales Associate/Cashier

Sirens
08.2019 - 09.2022
  • Company Overview: Sirens values exclusiveness, transparency, and a positive customer experience with all clients, setting a high standard for employees
  • At Sirens, I was first trained with product knowledge and customer service skills, focusing on consumer experiences and sales strategies
  • As a Sirens employee, you are expected to be very versatile with your work, some examples of this are: open/close store in preparation for service, managed tills in organization of money, assisted in merchandising, building displays for products, organized clothes and managed inventory, assisted warehouse/shipment team, cashed out customers, assisted customers with sizing and provided recommendations, greeted customers and provided assistance if needed, and maintained store cleanliness
  • These skills and values portray Sirens core values for their company teaching me the principles of customer experience and sales knowledge expectations
  • Sirens values exclusiveness, transparency, and a positive customer experience with all clients, setting a high standard for employees

Education

Bachelor of Arts - Architecture

UNIVERSITY OF TORONTO
Toronto, ON
04.2026

OSSD -

ST. JEAN DE BREBEUF
Woodbridge, ON
06.2022

Skills

  • Excellent Multi-tasker
  • Good Time Management
  • Team Collaborator
  • Enthusiastic
  • Customer Service
  • Organized
  • Strong Communication Skills
  • Attention To Detail
  • Product Knowledge
  • Problem-solving skills
  • Sales Expertise
  • Cash Handling

Accomplishments


  • Top Sales Performer
  • Training Lead Recognition
  • Awarded with "Partner of the Quarter" in 2024
  • Ontario Scholar



Certification

  • First Aid and CPR Certification, 10/01/19
  • Smart Serve Certification, 06/01/23

Hobbies and Interests

  • Architecture
  • Dancing
  • Exercising
  • Designing
  • Baking
  • Hiking
  • Swimming
  • Painting

Languages

Spanish
Native or Bilingual

Timeline

Barista

Starbucks
08.2023 - 04.2025

Sales Associate

Kimmberly Capone Interior Design
04.2023 - 06.2023

Meet and Greeter

Water Babies
09.2022 - 04.2023

Sales Associate/Cashier

Sirens
08.2019 - 09.2022

Bachelor of Arts - Architecture

UNIVERSITY OF TORONTO

OSSD -

ST. JEAN DE BREBEUF

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Katherine Roman