Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katherine Ngoy

London,ON

Summary

Compassionate Personal Support Worker with experience in providing emotional and physical support to clients in home care settings. Strengths include strong interpersonal skills, patience, and the ability to manage stressful situations effectively. Previously contributed to improving quality of life for individuals by creating comfortable environments, promoting independence, and fostering positive relationships.

Overview

5
5
years of professional experience

Work History

Personal Support Worker

Carefor Health and community services
Ottawa, Ontario
03.2023 - 04.2024
  • Assisted clients with daily living activities and personal care needs.
  • Administered medications according to prescribed schedules and instructions.
  • Maintained accurate records of client care and services provided.
  • Followed safety protocols to ensure a safe environment for clients.
  • Assisted clients with daily activities such as bathing, dressing, and grooming.
  • Provided personal hygiene assistance including oral care, shampooing hair, changing bed linens.
  • Monitored changes in client behavior and reported any concerns to nursing staff.

Personal Support Worker

Riverstone Retirement home
Ottawa, Ontario
08.2020 - 03.2023
  • Assisted clients with daily living activities and personal care needs.
  • Collaborated with team members to coordinate comprehensive care plans.
  • Assisted clients with daily activities such as bathing, dressing, and grooming.
  • Provided personal hygiene assistance including oral care, shampooing hair, changing bed linens.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Performed light housekeeping duties such as laundry services for residents.

Dishwasher and server

Chartwell Rockcliffe Retirement Residence
Ottawa, Ontario
01.2019 - 11.2020
  • Maintained cleanliness of kitchen areas and dishwashing equipment.
  • Collaborated with kitchen staff to ensure timely dish availability.
  • Managed waste disposal to uphold health and safety standards.
  • Assisted in training new staff on proper washing techniques.
  • Monitored inventory of cleaning supplies and reported shortages promptly.

Education

Certification in Personal Support Worker -

Algonquin Careers Academy
Ottawa, ON
01-2022

Skills

  • Medication administration
  • Client assessment
  • Personal care assistance
  • Record keeping
  • Safety protocol adherence
  • Care coordination
  • Health monitoring
  • Light housekeeping
  • Time management
  • Fall prevention
  • Client dressing
  • Personal hygiene assistance
  • Clinical documentation
  • Patient care

Timeline

Personal Support Worker

Carefor Health and community services
03.2023 - 04.2024

Personal Support Worker

Riverstone Retirement home
08.2020 - 03.2023

Dishwasher and server

Chartwell Rockcliffe Retirement Residence
01.2019 - 11.2020

Certification in Personal Support Worker -

Algonquin Careers Academy

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Katherine Ngoy