KATHERINE MAPA
Mississauga,ON
Summary
Motivated professional with a strong work ethic and adaptability. Proven ability to excel in unsupervised environments while mastering new skills rapidly. Experienced in customer service, multitasking, and time management, consistently delivering positive experiences for clients.
Overview
4
4
years of professional experience
Work History
Personal Support Worker
MANUBHAI PATEL
Mississauga, Ontario
01.2022 - Current
- Assisted clients with daily living activities and personal care tasks.
- Maintained a clean and safe environment for clients and staff.
- Collaborated with healthcare professionals to ensure proper client care.
- Documented client progress and maintained accurate health records.
- Provided emotional support and companionship to enhance client well-being.
- Administered medications as directed by healthcare providers.
- Promoted independence by encouraging clients in mobility and self-care tasks.
- Facilitated communication between clients, families, and healthcare teams.
- Assisted clients with daily activities such as bathing, dressing, and grooming.
- Provided personal hygiene assistance including oral care, shampooing hair, changing bed linens.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Developed positive relationships with patients by demonstrating empathy and respect for their needs.
- Reported concerns to nurse supervisor to promote optimal care.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Performed light housekeeping duties such as laundry services for residents.
- Ensured that all necessary supplies are available for providing quality patient care.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Encouraged clients to participate in recreational activities such as reading, playing games, and socializing with others.
- Maintained a safe environment for clients by ensuring all equipment is properly stored when not in use.
- Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
- Engaged with patients and families to provide emotional support and daily living instruction.
- Monitored changes in client behavior and reported any concerns to nursing staff.
- Laundered clothing and bedding to prevent infection.
- Provided emotional support for terminally ill patients and their families.
- Prepared meals according to dietary needs of individuals served.
- Responded promptly to emergency situations involving clients' safety or well-being.
- Assessed physical condition of patients and identified health problems requiring further medical intervention.
- Observed clinical conditions of patients while providing direct patient care services.
- Recorded patient temperature, pulse, and blood pressure to monitor health and well-being.
- Facilitated communication between healthcare providers regarding the status of each client's health.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
Associate
AMAZON
Brampton, Ontario
09.2021 - 12.2021
- Managed daily operations in a fast-paced fulfillment center environment.
- Coordinated inventory management and ensured accurate stock levels.
- Assisted with process improvements to enhance workflow efficiency.
- Monitored performance metrics to uphold quality standards and compliance.
- Collaborated with team members to resolve operational challenges effectively.
- Utilized warehouse management systems for tracking shipments and inventory.
- Operated equipment such as scanners and scales correctly during checkout process.
- Bagged or packaged purchases and wrapped gifts.
Education
PERSONAL SUPPORT WORKER - Health And Wellness
Academy of Learning Career College
NORTH YORK01-2022
Bachelor of Science - NURSING
FLORENCIO VARGAS COLLEGE
PHILIPPINES 04-2010
Skills
- Team collaboration
- Personal care
- Daily living assistance
- Time management
- Relationship building
- Social support
- Verbal and written communication
Timeline
Personal Support Worker
MANUBHAI PATEL
01.2022 - Current
Associate
AMAZON
09.2021 - 12.2021
PERSONAL SUPPORT WORKER - Health And Wellness
Academy of Learning Career College
Bachelor of Science - NURSING
FLORENCIO VARGAS COLLEGE
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