Katherine Linares
Anaheim
Summary
Professional in service industry with track record of delivering high-quality customer experiences. Effective at managing diverse tasks while ensuring guest satisfaction. Reliable team player who adapts quickly to changing needs and maintains positive attitude. Skilled in communication and problem-solving.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Food and Beverage Server
Disneyland Park
Anaheim, CA
01.2024 - Current
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Remained focused, calm and professional during peak rush hours.
Entertainer Host
Knott's Berry Farm
Buena Park
08.2022 - 01.2025
- Learned duties for various positions and provided backup at key times
- Worked flexible schedules and extra shifts to meet work needs
- Engaged audiences through interactive performances, enhancing guest enjoyment and experience.
Cashier Manager
OC Mom and Baby
Anaheim
10.2019 - 11.2020
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Monitored areas for security issues and safety hazards.
- Trained and mentored cashiers, enhancing team performance and customer service skills.
Party Hostess/Server Trainer
John's Incredible Pizza
Buena Park
12.2019 - 05.2020
- Managed event timeline effectively, ensuring all activities occurred as planned without delays or interruptions in the schedule.
- Resolved conflict to maintain fun, positive and safe event environments
- Implemented feedback mechanisms to gather guest insights, driving improvements in party offerings and services.
Education
Bachelor of Science - Criminal Justice
California State University, Long Beach
Long Beach, CA05-2027
Associate of Science - Administration of Justice
Cerritos College
Norwalk, CA06.2020
High School Diploma - undefined
Cerritos Highschool
Cerritos, CA06.2020
Skills
- Guest satisfaction
- Collaborative teamwork
- Cleanliness standards
Certification
- California Department of Alcoholic Beverage Control Certified
- California Food Handler Certificate
Languages
English
Spanish
Timeline
Food and Beverage Server
Disneyland Park
01.2024 - Current
Entertainer Host
Knott's Berry Farm
08.2022 - 01.2025
Party Hostess/Server Trainer
John's Incredible Pizza
12.2019 - 05.2020
Cashier Manager
OC Mom and Baby
10.2019 - 11.2020
Associate of Science - Administration of Justice
Cerritos College
High School Diploma - undefined
Cerritos Highschool
Bachelor of Science - Criminal Justice
California State University, Long Beach
Awards
Dean's List Award in 2024, California State Long Beach
Community Service Award for Los Angeles Sheriff Department Explorer Program
Received Honor Awards in Cerritos College