Katherine Horobin
Oakbank,MB
Summary
Dynamic Owner/Stylist at Shear Madness Hair and seasoned educator with 22 years experience in the industry. Excelling in all areas of hairstyling, operations management and fostering customer relations. Achieved significant financial growth through strategic business planning and client retention. Known for enhancing team and client success, blending industry expertise with a commitment to relationship building. Excellent marketing, customer service and facility oversight skills. Highly effective and comfortable working with people at all levels in the industry.
Overview
16
16
years of professional experience
Work History
Owner/Stylist
Shear Madness Hair
2013.08 - Current
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Wide variety of hairstyling, barbering and haircoloring techniques, specializing in blonding and extensions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
Hairstyling Instructor
MC College
2008.04 - 2013.07
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Boosted student performance by providing individualized support and targeted feedback.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
- Promoted classroom safety, collaboration, and best practices.
- Observed and adopted new techniques from skilled instructors and lecturers.
- Fostered student curiosity and interest through creative hands-on activities.
- Created a safe and inclusive space for students individuality
Educator
L'Oreal Professionnel
2009.03 - 2012.06
- Developed and implemented differentiated instruction strategies for diverse learners, ensuring individualized attention and success.
- Developed and implemented engaging lesson plans to keep learner attention.
- Provided constructive feedback on assignments, empowering students to take ownership of their learning and academic growth.
- Mentored new educators in best practices for teaching, leading to increased confidence and effectiveness within the school community.
- Enhanced student critical thinking skills through problem-based learning activities.
- Promoted collaborative classroom environment, facilitating group projects that required critical thinking and teamwork.
- Led professional development workshops, sharing innovative teaching strategies with peers.
Education
Cosmetology Diploma - Hairstyling
Classic Hairstyling Academy
Brandon, MB05.2003
High School Diploma -
McNaughton High School
Moosomin, SK06.2000
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Operations Management
- Business Planning
Timeline
Owner/Stylist
Shear Madness Hair
2013.08 - Current
Educator
L'Oreal Professionnel
2009.03 - 2012.06
Hairstyling Instructor
MC College
2008.04 - 2013.07
Cosmetology Diploma - Hairstyling
Classic Hairstyling Academy
High School Diploma -
McNaughton High School
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