Brigitte McFarlane
Oakbank,MB
Summary
Dynamic leader with proven expertise in staff management and customer service, honed at Giant Tiger and other notable retailers. Excelled in enhancing team productivity by over 20% through strategic planning and effective training. Skilled in inventory control and employee motivation, adept at fostering high-performance teams and driving significant business results.
Overview
2017
2017
years of professional experience
Work History
Supervisor
Giant Tiger
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Sales Associate
Halloween Stuff
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Supervisor
Tim Hortons
06.2005 - 06.2016
Education
Elwood
Winnipeg, MBSkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Complex Problem-solving
- Strategic planning
- Inventory control
- Staff development
- Staff discipline
- Project management
Languages
English
Elementary
Timeline
Supervisor
Tim Hortons
06.2005 - 06.2016
Supervisor
Giant Tiger
Sales Associate
Halloween Stuff
Elwood
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