Katherine Brown
LONDON,ON
Summary
Retirement home health club facilitator specializing in recreational program design and client engagement. Proven track record in fostering inclusivity and enhancing organizational efficiency. Expertise in driving community involvement and improving client satisfaction.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Health Club/Recreation Facilitator
Chelsey Park Retirement Home
London, Ontario
05.2017 - Current
- Oversaw daily operations of health club facilities and services efficiently
- Organized and facilitated diverse recreational programs that improved social interaction among residents.
- Developed engaging activities aligned with resident interests and abilities, fostering inclusivity.
- Collaborated with staff to ensure safe experiences during all activities and events.
- Evaluated program effectiveness to improve resident involvement and satisfaction.
- Monitored participant behavior to uphold safety regulations during all recreational activities.
- Educated residents on proper exercise techniques to maximize benefits and prevent injuries.
Health and Wellness Coach/Supervisor
YMCA
Komoka, Ontario
2014 - 2017
- Conducted one-on-one coaching sessions, empowering clients to achieve health objectives.
- Developed personalized wellness plans tailored to individual client needs.
- Cultivated strong client relationships through active listening and personalized support.
- Facilitated group fitness classes that improved community engagement and increased health awareness.
- Participated in continuing education to maintain certification as a health and wellness coach.
- Managed staff scheduling to ensure adequate coverage during peak periods.
- Led weekly team meetings to discuss progress, address issues, and plan future actions.
- Fostered a motivating work environment, resulting in increased team morale.
Travel Consultant/Manager
Marlin/Thomas Cook Travel
London, Ontario
1990 - 2014
- Assisted clients in selecting travel destinations and booking arrangements.
- Resolved issues related to travel plans and services efficiently.
- Established a loyal clientele through effective listening and research skills.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Managed daily operations of travel services and customer support teams.
- Coordinated team meetings to address updates, challenges, and strategic initiatives.
Education
Gerontology- Geriatric Foundationss
Regional Geriatric Program McMaster
06-2025
Montessori Dementia Program
07-2026
Senior Living Education
ORCA
07-2026
Health And Fitness Certifications
YMCA Canada
Skills
- Recreational program design
- Program development
- Activity coordination
- Risk management practices
- Client engagement strategies
- Support for residents
- Team leadership
- Organizational efficiency
- Time management and multitasking
- Adaptability and flexibility
- Communication skills
- Relationship building and rapport
- Diversity initiatives
- Motivational techniques
Certification
- Group Fundamentals; Yoga: Chair, Restorative and Meditation, Wellness Coach/Trainer/Instructor Individual and Groups, Active Agers, Cycle, Drumming, Aquatics; WaterArt/CALA
- Food Handler Certificate; Smart Serve Certificate
Timeline
Health Club/Recreation Facilitator
Chelsey Park Retirement Home
05.2017 - Current
Health and Wellness Coach/Supervisor
YMCA
2014 - 2017
Travel Consultant/Manager
Marlin/Thomas Cook Travel
1990 - 2014
Gerontology- Geriatric Foundationss
Regional Geriatric Program McMaster
Montessori Dementia Program
Senior Living Education
ORCA
Health And Fitness Certifications
YMCA Canada