Katharine Proulx
Ottawa,ON
Summary
An accomplished Project Coordinator with a passion for delivering high-quality project outcomes. Known for being a dedicated team player who excels in coordinating projects, mentoring colleagues, and maintaining a strong commitment to adhering to guidelines and best practices. Possesses advanced knowledge of project coordination concepts, which is applied consistently to ensure project success. Committed to providing exceptional customer service, while proactively managing external requests and generating insightful reports for effective decision-making.
Overview
18
18
years of professional experience
Work History
Senior Project Coordinator
Canadian Agency For Drugs And Technologies In Heal
08.2022 - Current
- Coordinate and facilitate 50+ meetings per year with internal and external stakeholders, maintaining a 99% on-time delivery rate for meeting materials and agendas.
- Lead the development and monitoring of project timelines and milestones consistently on time or ahead of schedule.
- Ensure adherence to established CADTH guidelines with a focus on precision and quality.
- Demonstrate expertise in overseeing external stakeholder requests, triaging inquiries to relevant departments, and providing initial responses to CADTH stakeholders, ensuring prompt, professional, and consistent communication.
- Oversee the distribution of project materials to both internal and external stakeholders, facilitating the coordination of publishing, final report delivery, and the management of project close-out activities.
- Serve as a role model and mentor to other Project Coordinators, actively promoting best practices in project coordination and sharing advanced knowledge with the team, thereby enhancing overall team performance.
Acting Team Lead, Formulary Support Team
CADTH
07.2021 - 08.2022
- Accountable for day-to-day oversight of the work and function of the Formulary Support Team.
- Monitored and managed workflow, triaged internal and external stakeholder requests, and adjusted priorities to meet performance metrics and business requirements.
- Contributed to program process improvements to increase efficiency, reduce the risk of error, and adapt to changes in the work environment.
Adept in communicating complex information clearly, both verbally and in writing. - Scheduled and participated in program review meetings, including the preparation of meeting materials, meeting minutes, as well as post-meeting follow-up with stakeholders.
- Demonstrated a proven ability to build strong long-term working relationships with a variety of customers and stakeholders at multiple levels, both internally and externally.
- Continuously sought opportunities to make linkages across directorates to educate and learn from other teams.
- Demonstrated leadership and management skills, with the ability to select, train, mentor, coach, and effectively manage staff performance.
Project Coordinator, Pharmaceutical Reviews
CADTH
05.2012 - 07.2021
- Senior member of the Formulary Support Team, responsible for providing project coordination to pharmaceutical reviews throughout the project life cycle.
- Served as primary point of contact for the monthly Canadian Drug Expert Committee (CDEC) meeting; responsible for compiling meeting agenda, liaising with internal stakeholders to review meeting logistics, and coordinating the distribution of meeting materials.
- Displayed professionalism as a liaison between the internal review team, the submission Sponsor, and other pertinent external stakeholders.
- Responded to multiple competing demands, changing priorities, and fluctuations in workload.
- Triaged, investigated, and drafted complex responses for inquiries received regarding pharmaceutical review procedures and CADTH processes.
- Worked collaboratively with stakeholders to provide strategic insight into current process, propose improvements and recommend solutions to increase efficiency.
Publishing Services Coordinator
CADTH
05.2011 - 05.2012
- Managed the preparation and formatting of CADTH products for both electronic and print publication
- Collaborated with internal customers to ensure quality and CADTH document standards were met, on time and to specification
- Tracked incoming publishing requests from internal customers and disseminated to appropriate resources
- Managed relationships and coordinated print production with external print vendors
- Handled and prioritized multiple tasks to ensure customer needs were met.
Documentation Specialist — Localization
Corel Corporation
09.2005 - 08.2010
- Oversaw the timely and accurate production of print and online documentation for multiple Corel software releases
- Utilized desktop publishing software and processes in order to generate user manuals, tutorials, and help files
- Collaborated with project stakeholders to ensure deadlines were met and Corel localized documentation standards were upheld.
Education
Bachelor of Arts - Sociology/Anthropology And Law
Carleton University
Ottawa, ONSkills
- Project Management
- Stakeholder Engagement
- Document Management
- Meeting Coordination
- Workflow Coordination
- Schedule Management
- Risk Assessment
- Timelines and Milestones
Professional Development
- MS Project Training: Scheduling & Tasks (SETC Training)
- Participated in LEADS training in conjunction with CADTH
- Completed “The Accidental Project Manager” course through the Professional Development Institute, University of Ottawa
- Completed personal skill development courses from The Excellence Series (Context Associated).
Timeline
Senior Project Coordinator
Canadian Agency For Drugs And Technologies In Heal
08.2022 - Current
Acting Team Lead, Formulary Support Team
CADTH
07.2021 - 08.2022
Project Coordinator, Pharmaceutical Reviews
CADTH
05.2012 - 07.2021
Publishing Services Coordinator
CADTH
05.2011 - 05.2012
Documentation Specialist — Localization
Corel Corporation
09.2005 - 08.2010
Bachelor of Arts - Sociology/Anthropology And Law
Carleton University
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