Amanda Killeen
Ottawa,ON
Summary
Results-driven leader with extensive experience in leading branch operations and maximizing efficiency. Known for fostering collaborative work environment and achieving high-performance results. Reliable and adaptable, with excellent skills in leadership and client relations.
Overview
7
7
years of professional experience
Work History
Management Trainee - Branch Manager
Enterprise Mobility
09.2021 - Current
- Achieved 63% growth by leading successful new branch operations.
- Rebuilt relationships with high-value partners and accounts, ensuring exceptional service delivery.
- Trained over 45 team members, resulting in multiple internal promotions.
- Enhanced profitability, exceeding financial goals with over $60,000 profit impact.
- Cultivated a strong sales culture, doubling sales performance year-over-year.
- Optimized operational efficiency by implementing compliant processes and guidelines.
Coach - Coordinator - Manager
Rideau Gymnastics at Resolute Center
05.2019 - 07.2021
- Achieved 88% enrollment growth through strategic marketing initiatives.
- Progressed through roles, demonstrating leadership and adaptability in various capacities.
- Led 21 instructors, fostering collaboration to exceed performance benchmarks consistently.
- Oversaw daily operations, ensuring effective scheduling and staff mentorship for productivity.
- Enhanced facility efficiency, improving service delivery and client satisfaction metrics.
- Monitored performance metrics to identify improvement areas and drive team success.
Education
Bachelor of Arts - Sociology: Criminology, Law, And Social Policy
Bishop's University
Sherbrooke06-2021
Skills
- Analytical Thinking
- Critical Thinking
- Customer Relations
- Customer Service
- Sales Techniques
- Operational Management
- Financial Management
- Strong Communication Skills
- Organization
- Time Management
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Management Trainee - Branch Manager
Enterprise Mobility
09.2021 - Current
Coach - Coordinator - Manager
Rideau Gymnastics at Resolute Center
05.2019 - 07.2021
Bachelor of Arts - Sociology: Criminology, Law, And Social Policy
Bishop's University