Katharina Saghi
San Francisco,CA
Overview
26
26
years of professional experience
Work History
Sales Associate
IKEA
07.2023 - Current
- Prepared merchandise for sales floor by pricing or tagging.
- Assisted in development and implementation of marketing initiatives to promote store events and special promotions.
- adjusting pricing strategies accordingly for optimal results.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Answered customer questions about products, and merchandise care.
- Prioritized helping customers over completing other routine tasks in store.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at point of purchase.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate
Banana Republic
10.2022 - 06.2023
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built relationships with customers to encourage repeat business.
- Developed strong rapport with customers and created positive impression of business.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Recommended complementary purchases to customers, increasing revenue.
- Listened to customer needs and desires to identify and recommend optimal products.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Managed efficient cash register operations.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Technical Recruiter
Contracted
01.1998 - 04.2023
- Utilized various online and offline sources to find talented technical candidates and prepare for screening process.
- Increased candidate placement rates by implementing comprehensive sourcing strategies and maintaining relationships with passive talent.
- Developed and implemented strategies to identify and source technical talent for multiple industries.
- Used Boolean searches to develop applicant portfolios for expected openings.
- Provided exceptional candidate experience throughout the recruitment process, resulting in positive feedback and referrals.
- Championed diversity initiatives in the workplace through inclusive recruitment practices that promoted equal opportunities for all candidates.
- Developed and implemented onboarding and orientation programs for new employees.
- Streamlined recruitment processes for improved efficiency, utilizing applicant tracking systems and recruiting software.
- Interviewed candidates using different interview methods and approaches.
- Coordinated interview scheduling between candidates and hiring managers, ensuring a smooth selection process from start to finish.
- Collaborated closely with hiring managers to understand technical requirements and align talent acquisition strategies accordingly.
- Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
- Established long-term partnerships with clients by consistently delivering high-quality talent matches tailored to their specific needs.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
Education
Associate of Arts - Retail Management
Fridhemsplan
Stockholm Sweden Associate of Arts - Liberal Art
College of San Mateo
San Mateo, CATimeline
Sales Associate
IKEA
07.2023 - Current
Sales Associate
Banana Republic
10.2022 - 06.2023
Technical Recruiter
Contracted
01.1998 - 04.2023
Associate of Arts - Retail Management
Fridhemsplan
Associate of Arts - Liberal Art
College of San Mateo