KATHARINA REIMER
Coaldale,AB
Summary
Dynamic team player with a proven track record at FISHER'S PHARMACY And NATURALLY YOURS PHARMACY, Fluent in German and English, I excel in customer service, enhancing satisfaction through efficient prescription management. My quick learning capabilities and commitment to maintaining clean, organized environments have consistently improved patient care and pharmacy operations.
Overview
8
8
years of professional experience
Work History
Pharmacy Assistant
NATURALLY YOURS PHARMACY
06.2022 - 09.2024
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Received incoming supplies and stocked in correct locations.
- Assisted pharmacy staff with preparing medications and filling orders.
- Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
- Counted and labeled prescriptions with correct item and quantity.
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
Housekeeper
NICOLES NATURAL CLEANING
10.2019 - 08.2020
- Ensured timely room availability by efficiently coordinating with housekeeping teams.
- Enforced housekeeping standards to comply with cleaning regulations.
- Collaborated with housekeeping staff to ensure timely room turnovers and impeccable cleanliness standards.
- Maintained a safe, clean, and healthy environment for clients by performing light housekeeping tasks.
Pharmacist Assistant
FISHERS PHARMACY
07.2016 - 08.2019
- Answered customer phone calls to address questions and provide assistance with prescriptions.
- Received, processed and entered prescription orders into pharmacy databases.
- Maintained a clean and organized work environment, adhering to strict hygiene protocols for optimal patient care.
- Improved patient outcomes by providing accurate medication and dosage information to the pharmacist.
- Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
- Ensured proper medication storage, maintaining optimal inventory levels for efficient pharmacy operations.
- Prepared prescription orders accurately and efficiently, resulting in increased customer satisfaction and loyalty.
- Developed strong relationships with patients and healthcare providers through clear communication and empathy.
- Performed safety checks when dispensing medications to optimize patient safety.
Education
Administrative Assistant/Technology Diploma
CYPRESS COLLEGE
Taber, AB04-2015
Skills
- Stocking shelves
- Answering customer questions
- Data entry
- Product restocking
- Speak Germen and English
- Work very well with other as a team player
- Quick learning capabilities with the drive to learn new skills
- I have skills in technology such as Microsoft Office/Word, Outlook, Power Point, Quick Books
Timeline
Pharmacy Assistant
NATURALLY YOURS PHARMACY
06.2022 - 09.2024
Housekeeper
NICOLES NATURAL CLEANING
10.2019 - 08.2020
Pharmacist Assistant
FISHERS PHARMACY
07.2016 - 08.2019
Administrative Assistant/Technology Diploma
CYPRESS COLLEGE
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