Kateryna Gladun
Calgary,AB
Summary
Dynamic and multilingual professional with a proven track record at Sunridge Pharmacy, excelling in customer service and adept in Kroll software. Demonstrated ability to enhance patient care through effective communication and organizational skills. Achieved significant improvements in prescription management and patient satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Assistant Volunteer
Sunridge Pharmacy
Calgary, AB
11.2024 - Current
- Managed prescriptions, inventories, and patient records utilizing Kroll software and pharmacy management systems.
- Processed prescriptions, provided patient care, and maintained accurate patient data.
- Developed strong communication skills, working effectively with patients, pharmacists, and other healthcare professionals.
Club Lounge Attendant
Sheraton Suites Eau Claire
Calgary, AB
06.2024 - Current
- Provided exceptional customer service, anticipating and meeting guest needs.
- Managed inventory, processed transactions, and maintained a clean and organized Club Lounge.
- Demonstrated strong communication and interpersonal skills, working effectively with guests and colleagues.
Sales Associate
Seaborne Cruise Lines
USA
03.2018 - 06.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Pharmacy Assistant Diploma - Pharmacy
Heritage College
Calgary, AB01.2025
Skills
- Proficient in Kroll software, Microsoft Office, and pharmacy management systems
- Strong communication, customer service, and time management skills
- Ability to work effectively in a team environment
- Strong organizational and problem-solving skills
Languages
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
English
Full Professional
Certification
- Open International University of Human Development, Mykolaiv, Ukraine
Bachelor's Degree in Hospitality and Tourism
- Bow Valley College Calgary, AB
Language Instruction for Newcomers to Canada
- The Immigrant Education Society Calgary, AB
Clerical/ Computer Skills program
References
- Sunridge Pharmacy, Pharmacists
Dr. Hossein Abedini
(403) 397 5034
aboksari@yahoo.com
- Sunridge Pharmacy, Pharmacy assistant
Clairobelle Codilla
(587) 577 5951
clairecodilla27@gmail.com
- Sheraton Suites Calgary Eau Claire, Director
Brigitte Perras
(403) 899 4584
BPerras@Sheratonsuites.com
Timeline
Pharmacy Assistant Volunteer
Sunridge Pharmacy
11.2024 - Current
Club Lounge Attendant
Sheraton Suites Eau Claire
06.2024 - Current
Sales Associate
Seaborne Cruise Lines
03.2018 - 06.2024
Pharmacy Assistant Diploma - Pharmacy
Heritage College