Summary
Overview
Work History
Education
Skills
References
Timeline
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MIHIR PATEL

Calgary,AB

Summary

Pharmacy professional experienced in retail operations, prescription processing, and patient support. Expertise in medication preparation, inventory management, and insurance billing with a strong focus on regulatory compliance. Proficient in Kroll software and data entry, ensuring effective patient communication. Recognized for attention to detail and commitment to safe, efficient pharmacy practices.

Overview

15
15
years of professional experience

Work History

Pharmacy Assistant Volunteer

McKnight Pharmacy
Calgary, Alberta
04.2025 - Current
  • Collaborated with licensed pharmacists to ensure precise preparation and filling of prescriptions.
    Greeted patients, processed prescriptions, and offered effective front-desk customer service.
    Inputted patient information into Kroll software for streamlined operations.
    Assisted in the preparation of blister packs and labeling of medications under supervision.
    Managed inventory by organizing shelves, rotating stock, and checking expiration dates.
    Adhered to pharmacy regulations regarding privacy and confidentiality diligently.

Customer service & Compliance Roles

CIBC, Easy Financial, Rogers Communication
Calgary, Alberta
03.2019 - 01.2025
  • Processed sensitive client data with high accuracy and confidentiality.

    Ensured compliance with regulatory standards and record-keeping protocols.

    Built customer trust through professional communication and personalized service.

Retail Pharmacy Owner / Assistant

BHUMI MEDICAL & PROVISION STORES
KAPADWANJ, GUJARAT, INDIA
01.2011 - 11.2018
  • Streamlined daily operations of community pharmacy and general store to boost service efficiency.
    Supported prescription processing, packaging, and labeling under pharmacist oversight.
    Provided patient consultations on over-the-counter medications and health products.
    Ensured accurate medication inventory through proper storage and rotation techniques.
    Managed procurement and compliance for safe handling of controlled substances.
    Cultivated long-term patient relationships through tailored care and professional service.

Education

Graduate Certificate - Medical Office Assistant

Bow Valley College
Calgary
01-2020

Diploma - Pharmacy

M.N College of Pharmacy
Gujarat, INDIA
03-2014

Bachelor of Science - Chemistry

P.B Science College
Gujarat, INDIA
03-2011

Skills

  • Prescription preparation and dispensing
  • Patient communication and care
  • Medication inventory management
  • Kroll and pharmacy systems
  • Insurance billing and claims
  • Pharmacy regulations compliance
  • Data entry accuracy
  • Team collaboration in healthcare

References

References available upon request.

Timeline

Pharmacy Assistant Volunteer

McKnight Pharmacy
04.2025 - Current

Customer service & Compliance Roles

CIBC, Easy Financial, Rogers Communication
03.2019 - 01.2025

Retail Pharmacy Owner / Assistant

BHUMI MEDICAL & PROVISION STORES
01.2011 - 11.2018

Graduate Certificate - Medical Office Assistant

Bow Valley College

Diploma - Pharmacy

M.N College of Pharmacy

Bachelor of Science - Chemistry

P.B Science College

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