Katerina Bednarova
Banff,AB
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lone Pine Server
Mt. Norquay
Banff, Canada
11.2024 - Current
- Serving meals and beverages with professionalism, maintaining high presentation and quality standards
- Keeping customers tables clean and tidy by regularly clearing away dirty dishes and glasses, wiping down surfaces
- Regularly communicating with the kitchen and managers to maintain smooth service, minimizing potential service delays
- Providing friendly, professional service maximizing customers positive dining experience
- Processing card and cash payments
- Performing opening and closing duties, thoroughly cleaning and sanitizing dining area
Breakfast attendant, Housekeeper
Kast Guesthouse
, Iceland
05.2024 - 09.2024
- Company Overview: West Iceland
- Prepared breakfast buffet and served the guests when needed
- Prepared guest self-serving stations by cleaning and refilling them (tea, coffee)
- Processed card and cash payments
- Maintained high level of cleanliness in hotel's rooms
- Cleaned hallways and common area daily
- Kept vacuums, housekeeping carts and supplies in good working order
- Did the laundry
- Communicated with the guests during the check outs
- West Iceland
Server, Banquet Server, Food Runner, Busser
The Sagamore Resort
New York, USA
06.2023 - 09.2023
- Company Overview: New York
- Served up to 40 meals per shift at the Lake House pool bar at the resort
- Processed customer payments through various methods, ensuring smooth and secure transaction process
- Worked collaboratively with team to ensure all customers needs are met
- Assisted guests with allergies or dietary restrictions by choosing appropriate sides
- Set up tables and banquet area, served banquet dinners and bussed tables during events
- Delivered up to 200 meals per shift to the tables as a food runner at Pavillion Restaurant at the resort
- Rolled silverware, set up stations and dining area
- Trained new staff members (bussers/food runners)
- Carried big trays
- New York
Housekeeper, breakfasts attendant
Farmhouse Lodge
Vík, Iceland
11.2022 - 01.2023
- Company Overview: Vík, Iceland
- Cleaned up to 14 rooms per shift
- Maintained hallways and common areas (kitchen, lobbies) clean and tidy every day
- Prepared guest self-serving stations by cleaning and refilling them (tea, coffee)
- Did the laundry
- Prepared breakfast buffet and served the guests when needed
- Processed card and cash payments
- Assisted guests with any issues and answered their questions regarding the hotel, bookings, and informed them about possible activities or sightseeing in the area
- Vík, Iceland
Busser
The Sagamore Resort
New York, USA
06.2022 - 09.2022
- Company Overview: New York
- Kept close eye on guests to quickly spot leaving customers and clear and reset tables for future guests
- Collaborated with servers to ensure smooth service and great dining experience for guests
- Provided great organization skills while working under pressure in fast-paced environment
- Ensured dining area has always been kept in high level of cleanliness
- Rolled silverware before and during the service if needed, set up stations and dining area
- New York
Assistant in Purchasing department, Transportation&Customs
Hyundai Motor Manufacturing Czech, s.r.o.
, Czech Republic
04.2021 - 05.2022
- Ensured international delivery of goods and its customs clearance process in time
- Communicated with international vendors via email correspondence and phone calls
- Managed freight reports to be accurate and up to date
Waitress
Motel&Restaurant
, Czech Republic
05.2018 - 12.2020
- Company Overview: Czech Republic
- Served meals and beverages with professionalism, maintained high presentation and quality standards
- Kept customers tables clean and tidy by regularly clearing away dirty dishes and glasses, wiped down surfaces
- Regularly communicated with the kitchen to maintain smooth service, minimizing potential service delays
- Provided friendly, professional service maximizing customers positive dining experience
- Performed closing duties, thoroughly cleaning and sanitizing dining area and bar
- Czech Republic
Sandwich artist
Subway
Cardiff, United Kingdom
10.2017 - 05.2018
- Company Overview: Cardiff (United Kingdom)
- Prepared sandwiches while maintaining food safety and sanitation standards
- Performed opening and closing duties, such as cleaning and sanitizing dining area, stocking storage area, baking bread and cooking, making prep food
- Consistently provided exceptional service that delivers great satisfaction to customers in a timely manner
- Efficiently processed various forms of payment including Apple pay
- Ensured dining area was kept clean and tidy all the time during the service
- Cardiff (United Kingdom)
Education
Bachelor degree - Business Administration And Management
Silesian University
Karviná06-2023
High School Diploma -
Business Academy Český Těšín
Český Těšín, Czech Republic06-2017
Skills
- Ability to work in fast-paced environment
- Understanding of customer service principles
- Excellent organization and communication skills
- Highly motivated and reliable team player
- Cash handling and POS operation experience
- Attention to detail
- Ability to lift heavy trays
Certification
- ProServe Certificate
- IELTS in English language (C1 level)
Timeline
Lone Pine Server
Mt. Norquay
11.2024 - Current
Breakfast attendant, Housekeeper
Kast Guesthouse
05.2024 - 09.2024
Server, Banquet Server, Food Runner, Busser
The Sagamore Resort
06.2023 - 09.2023
Housekeeper, breakfasts attendant
Farmhouse Lodge
11.2022 - 01.2023
Busser
The Sagamore Resort
06.2022 - 09.2022
Assistant in Purchasing department, Transportation&Customs
Hyundai Motor Manufacturing Czech, s.r.o.
04.2021 - 05.2022
Waitress
Motel&Restaurant
05.2018 - 12.2020
Sandwich artist
Subway
10.2017 - 05.2018
Bachelor degree - Business Administration And Management
Silesian University
High School Diploma -
Business Academy Český Těšín
Similar Profiles
MANIKANTA GADDIPATIMANIKANTA GADDIPATI
Line Cook at Mt NorquayLine Cook at Mt Norquay
Emerson Ruby YoungrenEmerson Ruby Youngren
Certified Ski Instructor at Norquay Ski ResortCertified Ski Instructor at Norquay Ski Resort
Stacy BillingsleyStacy Billingsley
Grade 2/3 Teacher at Norquay SchoolGrade 2/3 Teacher at Norquay School
Shubham SagarShubham Sagar
Server at Banff SocialServer at Banff Social
Dmytro TsyhanokDmytro Tsyhanok
Housekeeper Painter at InterRentHousekeeper Painter at InterRent