Katelynn Thompson
Halifax,NS
Summary
Driven Assistant Manager with proven expertise in staff training and development, and strategic planning, honed at Tim Hortons. Excelled in boosting sales growth and customer relations, achieving high accuracy in money handling. Known for fostering team motivation and implementing cost control measures to enhance operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
Tim Hortons
02.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience..
- Completed tasks under tight deadlines
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Monitored cash intake and deposit records.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Cashier
Wendys Restaurant
09.2019 - 01.2022
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Addressed customer needs and made product recommendations to increase sales.
- Learned duties for various positions and provided backup at key times.
Education
High School Diploma -
Sir John A. Macdonald High School
Upper Tantallon, NS06.2022
Skills
- Money Handling
- Customer Relations
- Team motivation
- Staff Training and Development
- Strategic Planning
- Sales Growth
- Orientation and training
- Cost Control
Languages
English
Native or Bilingual
Certification
First aid certified
Timeline
Assistant Manager
Tim Hortons
02.2022 - Current
Cashier
Wendys Restaurant
09.2019 - 01.2022
High School Diploma -
Sir John A. Macdonald High School
Similar Profiles
Chidumebi IwuohaChidumebi Iwuoha
Sales Associate at Tim HortonsSales Associate at Tim Hortons
Teniola LadeneganTeniola Ladenegan
Team Member at Tim HortonsTeam Member at Tim Hortons
MOHAMED SAADMOHAMED SAAD
Team Member at Tim HortonsTeam Member at Tim Hortons
Madison DaviesMadison Davies
Team Member/Supervisor at Tim HortonsTeam Member/Supervisor at Tim Hortons
Arian LoshiArian Loshi
Patron Safety Member at Legendary HospitalityPatron Safety Member at Legendary Hospitality