Summary
Overview
Work History
Education
Skills
Languages
Certification
Interests
Timeline
Additionalinformation - Qualifications
Generic

Katelyn Newell

Antigonish

Summary

Recent graduate from CBBC with a diploma in Continuing Care Assistance, actively seeking employment opportunities in the Antigonish area due to an upcoming relocation in October. Equipped with a strong foundation in compassionate care and support, eager to apply skills and knowledge within a healthcare facility or organization. Committed to delivering exceptional assistance, detail-oriented, and dedicated to fostering a positive environment for patients. A passion for enhancing individual well-being drives the pursuit of a fulfilling role in the healthcare sector.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Continuing Care Assistant

Northwood Live More
03.2025 - Current
  • Assisted in daily living activities for improved quality of life.
  • Improved patient mobility by assisting with transfers and ambulation exercises.
  • Observed and examined patients to detect symptoms requiring medical attention such as bruises, open wounds and persistent coughs.
  • Maintained a clean and organized environment to support infection control measures.
  • Provided routine skincare by helping residents in applying non-prescription topical medications to skin.
  • Supplied physical support to assist patients in performing daily living activities such as getting out of bed, bathing, dressing, toileting and walking.
  • Promoted patient independence through individualized personal care plans.
  • Implemented fall prevention strategies to maintain patient safety within the facility.
  • Cared for patients by changing bed linens, washing and ironing laundry and cleaning premises.
  • Participated in staff meetings and trainings for professional development and continuous improvement of skills.
  • Facilitated smooth transitions between shifts by maintaining thorough documentation of patient progress and interventions provided.
  • Encouraged and provided moral support for patients to help adjust to disabilities and illnesses.
  • Helped patients care for themselves by teaching use of cane or walker and special utensils to eat.
  • Engaged patients in daily activities such as bingo, arts and crafts, bible study, manicures and baking to promote stimulation and personal interaction.
  • Contributed to the development of personalized care plans tailored specifically for each individual''s needs.
  • Monitored vital signs, administered medications, and maintained accurate records, ensuring patient safety.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Documented patient information and care activities in electronic health record.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Upheld infection control and prevention policies across different patient-facing areas.

Home Care Worker

Closing the Gap Healthcare Group
06.2023 - 11.2024
  • Full time- continuing care assistant providing home care for those in need within the St. Margaret's Bay area.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Assisted disabled clients to support independence and well-being.
  • Remained alert to problems or health issues of clients and competently responded.
  • Provided respite care services for family caregivers to ensure they had adequate time for self-care while maintaining confidence in the safety of their loved one''s care situation.
  • Contributed to patients'' wellbeing by assisting with daily living activities, such as bathing, dressing, and meal preparation.
  • Promoted a safe home environment by performing thorough housekeeping tasks and maintaining cleanliness standards.
  • Supported client independence by providing transportation services to appointments, social events, and errands.
  • Maintained accurate records of client progress by documenting observations, interventions, outcomes, and any identified issues.
  • Educated clients about wellness strategies, implementing health-focused interventions that helped prevent complications or hospitalizations.
  • Aided in clients'' recovery processes through effective communication with healthcare professionals regarding care plans and progress updates.
  • Improved patient mobility through assistance with transfers, ambulation, and range of motion exercises.
  • Eased family concerns by offering emotional support and guidance on various aspects of home care management.
  • Assisted patients in meeting nutritional needs through meal planning, grocery shopping assistance, special dietary accommodations, and feeding support when necessary.
  • Facilitated social engagement for isolated clients through engaging activities and companionship services that improved overall quality of life.
  • Safeguarded patient''s privacy rights by adhering to HIPAA regulations and maintaining confidentiality of personal health information.
  • Established trusting relationships with clients and their families through regular communication and empathetic listening skills.
  • Utilized adaptive equipment as needed to accommodate patients'' physical limitations, enhancing their ability to perform daily living tasks independently.
  • Continuously updated professional knowledge by attending training sessions, workshops, and conferences related to the home care industry.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Cleaned house, ran errands, managed laundry, and completed weekly meal prep.
  • Monitored changes in clients' conditions to report concerns to supervisor.
  • Communicated regularly with clients' families to provide updates on health and wellbeing.
  • Utilized universal precautions and infection control principles in all aspects of care.

Continuing Care Assistant

St Vincent's Nursing Home
04.2023 - 06.2023
  • I previously worked a casual job at St
  • Vincent's nursing home as a continuing care assistant helping the elderly in their daily living activities
  • Enhanced patient comfort by providing attentive and compassionate care.
  • Maintained a clean and organized environment to support infection control measures.
  • Cared for patients by changing bed linens, washing and ironing laundry and cleaning premises.
  • Assisted with therapeutic activities designed to enhance cognitive function in dementia patients.
  • Encouraged and provided moral support for patients to help adjust to disabilities and illnesses.
  • Participated in staff meetings and trainings for professional development and continuous improvement of skills.
  • Improved patient mobility by assisting with transfers and ambulation exercises.

CCA (Student)

Parkstone Shannex
11.2022 - 04.2023
  • Worked here as a student for my mentorship
  • Caring for the elderly, helping with ADL's and feeding and bathing
  • Recording updates in health changes and reporting to the nurse on duty
  • Followed school and classroom policies, regulations, dress codes, and schedules.
  • Boosted team morale and productivity with regular motivational meetings and feedback sessions.

Waitress/Server

Shannex
09.2021 - 02.2022
  • Taking orders and serving meals to the residents and cleaning tables and work stations
  • Completing nightly closing tasks
  • Working in the cafe during lunch hours, serving tables and cleaning tables afterwards
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Collaborated with team members to consistently provide efficient service during peak hours.

Sales Associate

Club Demonstration Services
10.2016 - 05.2020
  • Display Setups
  • Food Preparation
  • Cooking
  • Serving food to members
  • Full knowledge of product I'm selling and where it's located
  • Public speaking
  • Sale pitching
  • Basic cleaning and sanitization
  • Food safety
  • Maintained a clean service environment
  • Provided pleasant customer service
  • Responsible for My display table
  • Assisted with returns
  • Up-sold customers
  • Educated customers about the product I was selling that day
  • Responsible for store displays
  • Assisted in break coverage
  • Assisted in buys for products
  • Assisted with stocking supplies
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
  • Collaborated with team members to achieve monthly sales targets.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Team Trainer

Wendy's International Inc
01.2008 - 12.2008
  • Reading computer for different orders
  • Restocking sandwich station
  • Dish Washing
  • Vegetable Preparation
  • Making special orders for customers
  • Taking on new or several tasks
  • Working as a team
  • Dealing with the public in a friendly manner
  • Training new crew members
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Facilitated open communication between team members, fostering a positive work environment and increasing collaboration.

Part time customer service representative

Doppelganger Call Centre
01.2006 - 12.2006
  • Calling people all over the world
  • Asking questions for certain surveys about a product
  • Knowing the product
  • Speaking well and clearly while on the phone
  • Working with computers & different programs

Personal Housekeeper & Nanny

Private Home
01.2003 - 12.2006
  • Cleaning furniture
  • Vacuuming floors
  • Washing floors
  • Dusting
  • Washing clothes
  • Folding & Putting away clothes
  • Caring for small children & animals
  • Preparing meals

Education

Health Care in CCA - Continuing Care Assistant

CBBC (Cape Breton Business College)
11.2024

Graduate Certificate - Marine Safety

NSCC
12.2008

Skills

  • Effective communication
  • Collaborative teamwork
  • Proficient in computer applications
  • Effective troubleshooting skills
  • Proficient in active listening
  • Skilled in cleaning techniques
  • Residential Cleaning
  • Commercial Cleaning
  • Meal preparation expertise
  • Food Service
  • Facility maintenance experience
  • Customer service experience
  • Cooking
  • Food Safety
  • Retail Sales
  • Kitchen Experience
  • Upselling
  • Organizational Skills
  • Merchandising
  • Customer Service
  • Meal Preparation
  • Host/Hostess
  • Food Production
  • Food Handling
  • Cash Handling
  • Cashiering
  • Laundry
  • Time Management
  • Bartending
  • Caregiving
  • Home Care
  • First aid and safety
  • Housekeeping tasks
  • Vital signs monitoring
  • Compassionate caregiving
  • Meal preparation
  • Recording vital signs
  • Housekeeping
  • Mobility support
  • Physical therapy assistance
  • Client information documentation
  • Care plan management
  • Emotional support
  • Behavior redirection
  • Behavioral management
  • Transfer techniques
  • Nutrition monitoring
  • Progress documentation
  • Patient transportation
  • Compassionate client care
  • Community activities
  • Fall prevention
  • Clinical documentation and reporting
  • Client safety and first aid
  • Personal hygiene support
  • Toileting assistance
  • Patient assistance
  • Respectful and compassionate
  • Dementia care
  • Strong ethics
  • Flexible schedule and availability
  • Daily living assistance
  • Compassion and empathy
  • Safety awareness
  • Problem-solving
  • COVID-19 safety policies
  • HIPAA compliance
  • Multitasking and organization
  • Personal hygiene assistance
  • Basic housekeeping
  • Patient management
  • Medical record-keeping
  • Collaborative teamwork

Languages

English

Certification

CPR Certification

Interests

  • Food Tourism
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Backpacking and Hiking
  • Documenting and sharing travel experiences
  • Camping
  • Kayaking
  • Gardening
  • Outdoor Recreation
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Music
  • Interior Design
  • Drawing and Painting
  • I have a passion for photography and editing photos
  • Photography
  • Dance

Timeline

Continuing Care Assistant

Northwood Live More
03.2025 - Current

Home Care Worker

Closing the Gap Healthcare Group
06.2023 - 11.2024

Continuing Care Assistant

St Vincent's Nursing Home
04.2023 - 06.2023

CCA (Student)

Parkstone Shannex
11.2022 - 04.2023

Waitress/Server

Shannex
09.2021 - 02.2022

Sales Associate

Club Demonstration Services
10.2016 - 05.2020

Team Trainer

Wendy's International Inc
01.2008 - 12.2008

Part time customer service representative

Doppelganger Call Centre
01.2006 - 12.2006

Personal Housekeeper & Nanny

Private Home
01.2003 - 12.2006

Graduate Certificate - Marine Safety

NSCC

Health Care in CCA - Continuing Care Assistant

CBBC (Cape Breton Business College)

Additionalinformation - Qualifications

  • Effective Sales associate with strong customer service skills
  • Ability to work under pressure
  • Creative
  • Strong Work Ethic
  • Able to prioritize daily assignments
  • Great Computer and phone skills
  • Works well with others
  • WHIMS
  • Able to work from home
  • Able and fully equipped to remotely work from home
  • I have my own home office
  • 4 1/2 years experience of sales/selling products
  • 4 1/2 years experience of being a sales associate and working in a customer service role
  • Able to work Monday-Friday timing is flexible

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Katelyn Newell