Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Katelyn Leblanc

Moncton,NB

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Personal Support Worker

Residence Beaux-Souvenirs
12.2023 - Current
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Collaborated with healthcare professionals to develop customized care plans for individual patients.
  • Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
  • Provided emotional support to patients and their families during difficult times, fostering positive relationships.
  • Facilitated mobility assistance for patients requiring help with transfers or ambulation.
  • Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
  • Implemented strategies for managing challenging behaviors in dementia patients, creating a safe environment for all involved.

Health Care Aide

Green Meadows Special Care Home
04.2023 - 08.2023
  • Assisted with daily living activities, promoting patient independence and overall wellbeing.
  • Ensured the safe transfer of patients using proper techniques to prevent injuries and falls.
  • Promoted a clean and safe environment by adhering to strict infection prevention protocols.
  • Supported patient nutrition needs by preparing meals according to dietary restrictions and preferences.
  • Kept accurate records of patients' care, condition, and progress.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

Cashier

Circle K
12.2022 - 03.2023
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Learned duties for various positions and provided backup at key times.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.

Cashier

McDonald's
10.2019 - 09.2020
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

GED -

New Brunswick Department of Education
Oromocto, NB
06.2023

Skills

  • Social Support
  • Client Relationship Management
  • Privacy and Confidentiality
  • Mobility Assistance
  • Personal Hygiene Assistance
  • Effective communication
  • First aid knowledge
  • Data Entry
  • Incident Reporting
  • Stress Tolerance

Languages

English
Native or Bilingual
French
Native or Bilingual

Certification

Dementia Training Course- Conastoga College Online Course

Workplace Standard First Aid with CPR C and AED- St. John Ambulance (ex May 2026)


Timeline

Personal Support Worker

Residence Beaux-Souvenirs
12.2023 - Current

Health Care Aide

Green Meadows Special Care Home
04.2023 - 08.2023

Cashier

Circle K
12.2022 - 03.2023

Cashier

McDonald's
10.2019 - 09.2020

GED -

New Brunswick Department of Education

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Katelyn Leblanc