Katelyn Keigan
Hamilton,Ontario
Summary
Dedicated individual with a passion to pursue a career in veterinary care with a solid background in management and customer service.
Overview
15
15
years of professional experience
Work History
Senior Store Manager
Popeyes Supplements Canada
Hamilton, Ontario
06.2013 - Current
- Managed operations across three locations: Stoney Creek, Burlington, and Oakville.
- Managed staff scheduling and payroll across multiple sites, optimizing resource allocation.
- Resolved complex scheduling conflicts, ensuring consistent team productivity.
- Conducted hiring and training programs for new employees to enhance workforce quality.
- Coordinated ordering, receiving, and stocking of materials while maintaining accurate invoice management.
- Communicated with suppliers to schedule orders and resolve delivery issues promptly.
- Performed cycle counts and investigated discrepancies to uphold inventory accuracy.
- Maintained a clean warehouse environment, ensuring organizational standards are met.
Store Manager
Herc’s Nutrition
Burlington, Ontario
01.2011 - 06.2013
- Scheduled staff shifts and processed payroll to maintain operational efficiency.
- Managed stock levels and reordered inventory to ensure optimal product availability.
- Monitored cash handling and deposit processes to ensure accuracy.
- Providing excellent customer service.
- Product knowledge training.
- Maintained hygiene standards for shake bar to ensure safe and enjoyable customer experiences.
Education
Personal Trainer Certification -
International Sports Sciences Association
04.2017
Ontario Secondary School Diploma (OSSD) -
Sir Winston Churchill Secondary
06.2005
Skills
- Retail management
- Team supervision
- Customer engagement
- Client relations
- Deadline management
- Invoice processing
- Attention to detail
- Problem solving
- Conflict resolution
- Multitasking
- Mentoring development
- Team collaboration
- Adaptability to new environments
- Self-directed and ambitious
- Driven attitude
- Charismatic presence
Volunteer Experience
Pumpkin’s Acres Rabbit Rescue, Foster parent and volunteer, 07/01/24- Present,
- Caring for foster rabbits until they find their forever home.
- Taking rabbits to and from appointments.
- Administered IV catheter placement in rabbit for subcutaneous fluid therapy.
- Administered nebulizer therapy using a chamber nebulizer for treatment of respiratory infection.
- Creating social media posts to promote the rescue and find homes.
Training Awards Certificates
- Food handlers License, 01/01/22
- Smart Serve Certification, 01/01/19
- Progressive University Nutrition Training, 01/01/19
- Valid G Driver’s License, 01/01/17
- Popeyes Supplements- Store of year 2nd place, 01/01/17
- Popeyes Supplements- Sales team of the year award, 01/01/16
- Popeyes Supplements- Store of the year award, 01/01/16
Timeline
Senior Store Manager
Popeyes Supplements Canada
06.2013 - Current
Store Manager
Herc’s Nutrition
01.2011 - 06.2013
Personal Trainer Certification -
International Sports Sciences Association
Ontario Secondary School Diploma (OSSD) -
Sir Winston Churchill Secondary