Summary
Overview
Work History
Education
Skills
Volunteer Experience
Training Awards Certificates
Timeline
Generic

Katelyn Keigan

Hamilton,Ontario

Summary

Dedicated individual with a passion to pursue a career in veterinary care with a solid background in management and customer service.

Overview

15
15
years of professional experience

Work History

Senior Store Manager

Popeyes Supplements Canada
Hamilton, Ontario
06.2013 - Current
  • Managed operations across three locations: Stoney Creek, Burlington, and Oakville.
  • Managed staff scheduling and payroll across multiple sites, optimizing resource allocation.
  • Resolved complex scheduling conflicts, ensuring consistent team productivity.
  • Conducted hiring and training programs for new employees to enhance workforce quality.
  • Coordinated ordering, receiving, and stocking of materials while maintaining accurate invoice management.
  • Communicated with suppliers to schedule orders and resolve delivery issues promptly.
  • Performed cycle counts and investigated discrepancies to uphold inventory accuracy.
  • Maintained a clean warehouse environment, ensuring organizational standards are met.

Store Manager

Herc’s Nutrition
Burlington, Ontario
01.2011 - 06.2013
  • Scheduled staff shifts and processed payroll to maintain operational efficiency.
  • Managed stock levels and reordered inventory to ensure optimal product availability.
  • Monitored cash handling and deposit processes to ensure accuracy.
  • Providing excellent customer service.
  • Product knowledge training.
  • Maintained hygiene standards for shake bar to ensure safe and enjoyable customer experiences.

Education

Personal Trainer Certification -

International Sports Sciences Association
04.2017

Ontario Secondary School Diploma (OSSD) -

Sir Winston Churchill Secondary
06.2005

Skills

  • Retail management
  • Team supervision
  • Customer engagement
  • Client relations
  • Deadline management
  • Invoice processing
  • Attention to detail
  • Problem solving
  • Conflict resolution
  • Multitasking
  • Mentoring development
  • Team collaboration
  • Adaptability to new environments
  • Self-directed and ambitious
  • Driven attitude
  • Charismatic presence

Volunteer Experience

Pumpkin’s Acres Rabbit Rescue, Foster parent and volunteer, 07/01/24- Present

  • Caring for foster rabbits until they find their forever home.
  • Taking rabbits to and from appointments.
  • Administered IV catheter placement in rabbit for subcutaneous fluid therapy.
  • Administered nebulizer therapy using a chamber nebulizer for treatment of respiratory infection.
  • Creating social media posts to promote the rescue and find homes.

Training Awards Certificates

  • Food handlers License, 01/01/22
  • Smart Serve Certification, 01/01/19
  • Progressive University Nutrition Training, 01/01/19
  • Valid G Driver’s License, 01/01/17
  • Popeyes Supplements- Store of year 2nd place, 01/01/17
  • Popeyes Supplements- Sales team of the year award, 01/01/16
  • Popeyes Supplements- Store of the year award, 01/01/16

Timeline

Senior Store Manager

Popeyes Supplements Canada
06.2013 - Current

Store Manager

Herc’s Nutrition
01.2011 - 06.2013

Personal Trainer Certification -

International Sports Sciences Association

Ontario Secondary School Diploma (OSSD) -

Sir Winston Churchill Secondary
Katelyn Keigan