Summary
Work History
Education
Skills
Timeline
Generic

Katelyn Cachia

Courtice

Summary

Friendly, energetic, and reliable waitress/bartender with 5 years of experience in fast-paced restaurant and bar environments. Known for excellent customer service, multitasking, and upselling skills. Seeking a position where I can provide memorable guest experiences while contributing to a strong team atmosphere.

Work History

Waitress

Pilar's Catering
2015 - 2020
  • Delivered professional and attentive food and beverage service for weddings, corporate functions, and private events.
  • Set up and broke down event spaces, including tables, linens, place settings, buffet lines, and bar stations.
  • Carried trays of plated meals and drinks efficiently in both indoor and outdoor venues.
  • Ensured timely service of multiple courses while coordinating with kitchen and event staff.
  • Greeted guests warmly and provided responsive, flexible service tailored to the needs of each event.
  • Maintained a polished and professional appearance, adhering to dress codes and client expectations.
  • Assisted with buffet maintenance, ensuring cleanliness, replenishment, and food safety standards.
  • Supported bartenders with restocking, glass collection, and bar cleanup during busy events.
  • Worked long shifts on tight schedules, demonstrating reliability, stamina, and attention to detail.
  • Helped maintain smooth event flow by anticipating guest needs and communicating effectively with team members.

Waitress

Boston Pizza
01.2020 - 2024
  • Greeted and seated guests, explained menu items, and answered questions about food, drinks, and daily specials.
  • Handled dine-in, takeout, and delivery orders with attention to accuracy and presentation.
  • Upsold appetizers, desserts, and drinks to boost average check value and drive sales.
  • Resolved customer complaints calmly and professionally, ensuring repeat business and customer satisfaction.
  • Maintained a clean and organized section, including resetting tables, restocking condiments, and sanitizing surfaces.
  • Followed all health and safety guidelines, including proper food handling and COVID-19 protocols.
  • Participated in training of new staff and helped foster a supportive team atmosphere.

Education

Office Administration -

Durham College
Oshawa, Ontario
01.2023

Personal Support Worker - undefined

Trillium College
Oshawa, Ontario
01.2015

Skills

  • Smart Serve Certified
  • Cash Handling & Tip Pooling
  • Upselling & Suggestive Selling
  • Knowledge of Wines, Spirits & Draft Beer
  • Fast-Paced Service & Multitasking
  • Team Collaboration
  • Friendly and Approachable Attitude
  • Office Administration Diploma
  • Personal Support Worker Diploma

Timeline

Waitress

Boston Pizza
01.2020 - 2024

Personal Support Worker - undefined

Trillium College

Waitress

Pilar's Catering
2015 - 2020

Office Administration -

Durham College
Katelyn Cachia