Katelyn Brolin
San Diego
Summary
Dynamic professional with diverse experience in hospitality, sales, and event management. Proven ability to enhance client satisfaction through effective contract negotiation and operational management, while consistently driving revenue growth and exceeding sales targets.
Overview
3
3
years of professional experience
Work History
Sales Manager
Empress Hotel
La Jolla
03.2026 - Current
- Manage the sales cycle including inquiries, proposals, contract negotiation, room blocks, and client follow-up to secure new and repeat business.
- Drove hotel revenue through targeted sales outreach, lead generation, relationship management, and coordination of group, corporate, leisure, and local business bookings.
- Built strategic partnerships with local businesses, wedding professionals, travel planners, and community organizations to create new business opportunities.
- Delivered high-touch client service while coordinating with hotel teams to ensure seamless group stays and enhance guest experiences.
Catering Manager
Wedgewood Weddings
La Jolla
07.2024 - 03.2026
- Drive venue sales by conducting in-person and virtual tours, negotiating contracts, and guiding couples through package selection to align with their budget, consistently exceeding booking and revenue goals.
- Work as part of a high-performing team to oversee planning and coordination for 180+ weddings annually, delivering seamless client experiences.
- Collaborate with cross-functional teams-including chefs, vendors, and banquet staff-to ensure flawless event execution.
- Manage client communications with a high-touch service approach using Salesforce and Outlook, resulting in exceptional client reviews.
Administrative Assistant
Applied Tax Resource Group
San Diego
02.2023 - 06.2024
- Streamlined paper and electronic filing systems, ensuring efficient routing of documents and timely management of incoming and outgoing mail.
- Operated multi-line phone systems, efficiently routing calls and promptly delivering messages to staff.
- Welcomed incoming visitors and customers, providing knowledgeable assistance to enhance their experience.
- Compiled tax returns using UltraTax software for client distribution.
Education
B.S. - General Business
San Diego State University
San Diego, CA05-2024
A.S. - Business Administration
West Valley College
Saratoga, CA05-2022
Skills
- Consultative Sales & Upselling
- Customer relationship management
- Contract negotiation
- Salesforce
- Google Workspace & Microsoft Office Suites
- Cross-Functional Team Management
- Adaptability in Fast-Paced Environments
- Conflict Resolution & Mediation
Timeline
Sales Manager
Empress Hotel
03.2026 - Current
Catering Manager
Wedgewood Weddings
07.2024 - 03.2026
Administrative Assistant
Applied Tax Resource Group
02.2023 - 06.2024
B.S. - General Business
San Diego State University
A.S. - Business Administration
West Valley College