Conducted follow-ups with clients to determine need for extended assistance.
Strengthened team cohesion through regular meetings focused on collaboration, professional development opportunities, and mutual support during challenging situations.
Developed effective community partnerships to ensure seamless referral pathways and increased support options for clients in crisis.
Utilized evidence-based practices to guide interventions and support the development of innovative approaches to crisis management.
Supported clients in developing coping skills.
Collaborated with multidisciplinary teams to develop individualized care plans that addressed clients'' unique needs during crises.
Conducted thorough follow-up evaluations to monitor progress, ensuring optimal post-crisis care for clients.
Enhanced crisis response efficiency by implementing new communication strategies and coordinating with relevant agencies.
Performed verbal de-escalation to resolve crises.
Community Health Worker (CHW)
Bayshore Health
02.2023 - 02.2024
Enables Clients to stay in their homes by Assisting in everyday living.
Helping the Client obtain their independence.
Personal Care (Showering, Bathing, Skin care, medication Assist, Etc. )
Housekeeping
Meal prep
Respite relief.
Maintains a safe, secure, and healthy environment for the client.
Homemaker
Stay at home mom
08.2016 - 02.2023
Worked well without any supervision.
Very often I had to do quick problem solving.
Having to plan any advent with great time management skills.
Had to ensure our environment was always clean & safe.
Always stayed calm under pressure.
Planning multiple meals daily.
Restaurant Team Member
Tim Hortons
08.2014 - 06.2016
Assisted customers daily, by greeting & answering questions they may have.
Resolved customer complaints.
Maintained a clean & orderly checkout & dining environment for the customers.
Trained new coworkers.
Midnight Baker.
Marketing & Advertisement Assistant
Liberty Tax
09.2013 - 06.2014
Represented the company wearing a costume.
Performed for hours attracting customers.
Filed taxes.
Often used props & signs while dancing to attract customers.
Education
Community Health Worker Certificate - undefined
IBT College
Toronto, ON
02.2023
Skills
Mental health awareness
Professional boundaries
Emergency management
Mental health evaluations
De-escalation techniques
Community referrals
Non-violent resolutions
Teamwork
Problem-solving
Team collaboration
Certification
Standard First Aid CPR C & AED Certificate (CSA Intermediate) May 2023 – May 2026 St. John’s Ambulance, Barrie ON
SafeCheck Advanced March 2023-March 2026
Food Safety Certification Program
Food handlers
Overdose Prevention, Recognition and Response Training Certification February 2024