Kate Castillo
ONTARIO
Summary
Professional and skilled in the coffee industry, has a solid 5 year background in the knowledge of specialty coffee. Known for the utter importance of what customer satisfaction means to them, exceptional multi-tasking in a fast paced environment and all while maintaining quality control.
Overview
5
5
years of professional experience
Work History
Lead Barista/Food Server
Wara Cafe
Chino, CA
11.2023 - Current
- Effectively time managed serving tables and making drinks in a fast paced- environment.
- Managed to have bar prep become an important daily task for better quality drinks and customer satisfaction
- Collaborated with management to develop innovative beverage recipes and increase sales
- Assisted in inventory management, ensuring adequate stock levels for smooth operations.
Barista Shift Lead
Combine Kitchen
Rancho Cucamonga, CA
07.2021 - 10.2023
- Quickly attained the knowledge of coffee and latte art in a matter of 5 months
- Educated on the importance of undertaking the proper procedures of dialing espresso.
- Managed inventory levels, coordinating with suppliers to maintain stock availability.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Ensured high-quality products by closely monitoring espresso extraction times and milk steaming techniques.
Education
Bachelor of Arts - Fine Arts
California State University, Long Beach
Long Beach, CA05-2022
Skills
- Coffee knowledge
- Latte Art (5 years)
- Quality control
- Customer service excellence
- Menu development
- Customer service
- Multitasking
- Detail-oriented
- Innovative
- Fluent [Spanish]
Timeline
Lead Barista/Food Server
Wara Cafe
11.2023 - Current
Barista Shift Lead
Combine Kitchen
07.2021 - 10.2023
Bachelor of Arts - Fine Arts
California State University, Long Beach