Katarina Ralf
North York,ON
Summary
Dynamic professional with extensive experience in customer service and visual merchandising at Bath & Body Works. Proven ability to enhance client satisfaction through effective communication and product knowledge. Skilled in appointment scheduling and makeup application, consistently delivering high-quality service and fostering positive relationships with clients and team members.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receptionist
Quinte Dermatology
Belleville, Ontario
03.2025 - Current
- Updated and recorded customer or client information to maintain accounts.
- Notified patients of their appointments, providing them with as much detailed information as possible.
Makeup Artist
self
Belleville, Ontario
05.2023 - Current
- Provided the highest quality service within my ability.
- Worked with photographers to achieve the desired look for creative and campaign shoots.
- I began practicing photography as a way to capture my own content.
- Applied makeup for various events including weddings and photoshoots.
- Assisted clients with skincare advice to enhance makeup results.
- Handled appointment booking, canceling, and rescheduling.
Model
Mode Elle
Belleville, Ontario
04.2023 - Current
- Collaborated with designers to showcase clothing lines during fashion shows.
- Participated in photo shoots to create visual content for marketing campaigns.
- Maintained strong relationships with photographers and stylists for successful projects.
- Engaged with clients to understand preferences and promote brand image effectively.
Sales Associate
Bath & Body Works
Belleville, Ontario
08.2023 - 07.2025
- Assisted customers in selecting products based on preferences and needs.
- Maintained store appearance through effective merchandising and organization.
- Processed transactions accurately using point-of-sale system.
- Handled customer inquiries and resolved issues promptly and courteously.
- Educated customers about product features, benefits, and promotions.
- Helped customers find specific products, answered questions, and offered product advice.
Poll Worker
Elections Canada
Tweed, Ontario
04.2025 - 04.2025
- Assisted voters with registration and identification verification processes.
- Set up and dismantled polling stations according to established guidelines.
- Provided clear instructions on voting procedures to ensure compliance.
- Collaborated with team members to maintain a positive voting environment.
- Collected ballots from poll workers at closing time and prepared them for counting.
Receptionist
Quattro Hair Studio
Belleville, Ontario
10.2024 - 01.2025
- Greeted visitors and directed them to appropriate departments.
- Answered phone calls and routed them to relevant staff members.
- Managed appointment schedules for staff members and clients.
- Maintained cleanliness and organization of reception area.
- Provided information about services offered to clients and visitors.
- Assisted in shampooing clients when stylists were occupied.
Education
High School Diploma -
St Theresa Catholic Secondary School
Belleville, ON06-2025
Cosmetic Techniques & Management
Seneca College of Applied Arts And Technology
North York, NoneSkills
- Customer service
- Visual merchandising
- Makeup application
- Appointment scheduling
- Team collaboration
- Product knowledge
- Phone etiquette
Accomplishments
- 1st place gold medal at the Loyalist skills competition in esthetics.
- Competed in skills ontario 2024 in esthetics.
- Honour roll.
- Red seal in hospitality & tourism SHSM.
- Recipient of the Wilma Eileen Hughes Memorial award.
- Recipient of the St. Carthagh Catholic Women's league Award.
Certification
- OYAP
Timeline
Poll Worker
Elections Canada
04.2025 - 04.2025
Receptionist
Quinte Dermatology
03.2025 - Current
Receptionist
Quattro Hair Studio
10.2024 - 01.2025
Sales Associate
Bath & Body Works
08.2023 - 07.2025
Makeup Artist
self
05.2023 - Current
Model
Mode Elle
04.2023 - Current
High School Diploma -
St Theresa Catholic Secondary School
Cosmetic Techniques & Management
Seneca College of Applied Arts And Technology
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