Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Katarina Ralf

North York,ON

Summary

Dynamic professional with extensive experience in customer service and visual merchandising at Bath & Body Works. Proven ability to enhance client satisfaction through effective communication and product knowledge. Skilled in appointment scheduling and makeup application, consistently delivering high-quality service and fostering positive relationships with clients and team members.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Receptionist

Quinte Dermatology
Belleville, Ontario
03.2025 - Current
  • Updated and recorded customer or client information to maintain accounts.
  • Notified patients of their appointments, providing them with as much detailed information as possible.

Makeup Artist

self
Belleville, Ontario
05.2023 - Current
  • Provided the highest quality service within my ability.
  • Worked with photographers to achieve the desired look for creative and campaign shoots.
  • I began practicing photography as a way to capture my own content.
  • Applied makeup for various events including weddings and photoshoots.
  • Assisted clients with skincare advice to enhance makeup results.
  • Handled appointment booking, canceling, and rescheduling.

Model

Mode Elle
Belleville, Ontario
04.2023 - Current
  • Collaborated with designers to showcase clothing lines during fashion shows.
  • Participated in photo shoots to create visual content for marketing campaigns.
  • Maintained strong relationships with photographers and stylists for successful projects.
  • Engaged with clients to understand preferences and promote brand image effectively.

Sales Associate

Bath & Body Works
Belleville, Ontario
08.2023 - 07.2025
  • Assisted customers in selecting products based on preferences and needs.
  • Maintained store appearance through effective merchandising and organization.
  • Processed transactions accurately using point-of-sale system.
  • Handled customer inquiries and resolved issues promptly and courteously.
  • Educated customers about product features, benefits, and promotions.
  • Helped customers find specific products, answered questions, and offered product advice.

Poll Worker

Elections Canada
Tweed, Ontario
04.2025 - 04.2025
  • Assisted voters with registration and identification verification processes.
  • Set up and dismantled polling stations according to established guidelines.
  • Provided clear instructions on voting procedures to ensure compliance.
  • Collaborated with team members to maintain a positive voting environment.
  • Collected ballots from poll workers at closing time and prepared them for counting.

Receptionist

Quattro Hair Studio
Belleville, Ontario
10.2024 - 01.2025
  • Greeted visitors and directed them to appropriate departments.
  • Answered phone calls and routed them to relevant staff members.
  • Managed appointment schedules for staff members and clients.
  • Maintained cleanliness and organization of reception area.
  • Provided information about services offered to clients and visitors.
  • Assisted in shampooing clients when stylists were occupied.

Education

High School Diploma -

St Theresa Catholic Secondary School
Belleville, ON
06-2025

Cosmetic Techniques & Management

Seneca College of Applied Arts And Technology
North York, None

Skills

  • Customer service
  • Visual merchandising
  • Makeup application
  • Appointment scheduling
  • Team collaboration
  • Product knowledge
  • Phone etiquette

Accomplishments

  • 1st place gold medal at the Loyalist skills competition in esthetics.
  • Competed in skills ontario 2024 in esthetics.
  • Honour roll.
  • Red seal in hospitality & tourism SHSM.
  • Recipient of the Wilma Eileen Hughes Memorial award.
  • Recipient of the St. Carthagh Catholic Women's league Award.

Certification

  • OYAP

Timeline

Poll Worker

Elections Canada
04.2025 - 04.2025

Receptionist

Quinte Dermatology
03.2025 - Current

Receptionist

Quattro Hair Studio
10.2024 - 01.2025

Sales Associate

Bath & Body Works
08.2023 - 07.2025

Makeup Artist

self
05.2023 - Current

Model

Mode Elle
04.2023 - Current

High School Diploma -

St Theresa Catholic Secondary School

Cosmetic Techniques & Management

Seneca College of Applied Arts And Technology
Katarina Ralf