Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katalina Prak

Stockton

Summary

Analytical professional with expertise in managing workplace operations and large teams. Proven ability to foster trust among business partners and stakeholders. Strong prioritization and decision-making skills enhance operational efficiency and team performance.

Overview

2
2
years of professional experience

Work History

Shift Lead

Miniso
04.2025 - Current
  • Supervise daily store operations and provide leadership to floor staff.
  • Open and close the store, manage cash handling, and ensure accurate register balancing.
  • Deliver excellent customer service while resolving escalated issues.
  • Train and support new team members on policies and procedures.
  • Assist with visual merchandising and restocking inventory to maintain store presentation.

Admin Lead 2

PTTR Load Board
Stockton
05.2025 - 01.2026
  • Coordinated and tracked freight loads, maintaining detailed digital records for accuracy.
  • Communicated directly with dispatchers and drivers to confirm shipments and resolve scheduling issues.
  • Ensured real-time updates on logistics dashboards to enhance data accuracy.
  • Assisted in improving workflow processes and supported load board administration.

Process Control Admin

Delicato Family Wines
11.2024 - 01.2025
  • Monitored process control systems, ensuring efficiency and compliance.
  • Collected and analyzed data to support quality control.
  • Assisted production teams with troubleshooting and process improvements.
  • Managed two wineries under Delicato's supervision.
  • Processed over 50,000 gallons of wine per day.
  • Shipped out over 20 trucks carrying 100,000 gallons of wine.

Customer Service

Lakha LLC Engraving Business
11.2023 - 07.2024
  • Accurately managed 500+ monthly orders through Google Sheets.
  • Communicated with customers to confirm custom preferences.
  • Minimized returns through proactive communication and quality checks.
  • Maintained KPIs for customer response and satisfaction.

Education

High School Diploma -

Weston Ranch High School
Stockton, CA
05.2021

Skills

  • Office suite software
  • Data entry
  • Organizational skills
  • Corporate communication
  • Problem solving
  • Customer service
  • Attention to detail

Timeline

Admin Lead 2

PTTR Load Board
05.2025 - 01.2026

Shift Lead

Miniso
04.2025 - Current

Process Control Admin

Delicato Family Wines
11.2024 - 01.2025

Customer Service

Lakha LLC Engraving Business
11.2023 - 07.2024

High School Diploma -

Weston Ranch High School
Katalina Prak