Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic
ALYSSA HOLLAND

ALYSSA HOLLAND

Murrieta

Summary

Detail-oriented coordinator with over two years of front-desk and administrative experience. Proven ability to adapt quickly and master new skills in fast-paced environments. Seeking to bring skills and passion into a position in motorsports.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Lead

The Press Espresso
01.2024 - Current
  • Supervise daily operations and delegate the team to ensure smooth flow.
  • Provide exemplary customer service and problem solve.
  • Maintain a clean, organized work environment.
  • Train new team members and lead by example to uphold company standards.

Front Desk Receptionist & Office Coordinator

Salon on 3rd
01.2022 - 01.2024
  • Oversaw scheduling and bookings for stylists, estheticians, massage therapists, and dermatologists, while reporting directly to the salon owner.
  • Managed incoming calls, efficiently handled client inquiries, and directed communication to appropriate service providers.
  • Delivered a seamless experience while ensuring every client felt welcomed and valued.
  • Prepared and maintained treatment rooms to meet all standards prior to each appointment.
  • Utilized Microsoft Office Suite to conduct inventory tracking, manage product data, and design promotional materials.
  • Cultivated a warm, professional, and client-focused atmosphere.
  • Delivered personalized product and service recommendations, contributing to client satisfaction and sales growth.
  • Proactively addressed client concerns and resolved issues with professionalism and integrity.

Education

A.A - Business Administration

Mt. San Jacinto College
Murrieta, CA

Skills

  • MS Office Suite (Word, Excel, Outlook, PowerPoint)
  • Utilizing software with ERP features
  • Scheduling and booking clients
  • Planning and preparing events
  • Data entry
  • Organization and time management
  • Attention to detail
  • Adaptability and flexibility
  • Office organization
  • Inventory control
  • Interpersonal and team collaboration
  • Problem solving
  • Verbal and written communication

Affiliations

  • MotoGP & Motocross follower with a huge interest in racing parts and technology
  • Motorcycle enthusiast with a growing understanding of bike components and systems
  • Recreational motorcycle maintenance and light modification as a personal hobby

Certification

  • CPR certification
  • Motorcycle License

Timeline

Shift Lead

The Press Espresso
01.2024 - Current

Front Desk Receptionist & Office Coordinator

Salon on 3rd
01.2022 - 01.2024

A.A - Business Administration

Mt. San Jacinto College

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ALYSSA HOLLAND