Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Kassim Youssef

CHESTERMERE,AB

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Adaptable to different work conditions and am used to working longer hours to complete assigned tasks. Great experience in customer service/customer satisfaction along with working under stressful conditions and always finding solutions to assigned tasks

Overview

6
6
years of professional experience
1
1
Certification

Work History

Borger Group of Companies

Bill Borger
08.2020 - 09.2023
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.
  • Maintained high-quality workmanship through attention to detail and adherence to industry standards.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
  • Worked alongside team to accomplish work goals according to schedule.

Eric's No Frills

Eric Sinclair
07.2017 - 08.2020
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked effectively in fast-paced environments.
  • Organized and detail-oriented with a strong work ethic.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.

Education

Marketing

Southern Alberta Institute of Technology
Calgary, AB

High School Diploma -

Chestermere High School
Calgary, AB
06.2020

Skills

  • Customer Service
  • Willingness to Learn
  • Cleaning and Sanitation
  • Training and Mentoring
  • Workplace Safety
  • Team-Oriented and Dependable
  • Time Management
  • Adaptability and flexibility
  • Problem-solving abilities
  • Multitasking capabilities

Languages

English
Full Professional
Arabic
Professional Working

Certification

Have completed necessary courses that include WHIMIS, CSTS, Respect in the workplace, etc. These have improved the way I complete tasks to ensure they are done in a safe and efficient way.

Timeline

Borger Group of Companies

Bill Borger
08.2020 - 09.2023

Eric's No Frills

Eric Sinclair
07.2017 - 08.2020

Marketing

Southern Alberta Institute of Technology

High School Diploma -

Chestermere High School

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Kassim Youssef