Baraa Lafi

Assistant Manager
Fairweather Group of Companies
June 2022 – Present

• International Cother Store (June 2022 – October 2023)Oversaw daily operations, including inventory management, staff supervision, and customer service.
  Implemented process improvements that increased efficiency and reduced operational costs.
  Trained and mentored new employees, fostering a collaborative and productive team environment.
  Managed sales and promotional activities, contributing to a notable increase in store revenue.
  
• Labels Store (October 2023 – Present)Supervise store operations, including inventory control, staff scheduling, and customer engagement.
  Develop and execute sales strategies to enhance store performance and achieve business goals.
  Address and resolve customer issues and concerns, ensuring high levels of satisfaction.
  Analyze sales data and market trends to drive decision-making and strategic planning.
  

Translator
Employer
Regina, SK
January 2019 – December 2021

• Provided translation services for newcomers to Canada, assisting with appointments, including medical and school-getting their documents ready, renew PR related meetings.
• Facilitated communication during the application process for health cards and benefits, translating documents and verbal interactions from English to Arabic.

• Followed detailed instructions to operate machines with accuracy and produce quality products.
• Set up and adjusted equipment and properly configured machines for daily operation.
• Complied with company and OSHA safety rules and regulations.
• Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.