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Proven leader and skilled communicator, adept in guest services and hospitality, significantly enhanced guest satisfaction at Holiday Inn Express Hotel. Fluent in English, Spanish, and French, I excelled in team training and guest relations, driving repeat business and boosting hotel revenue. Expert in cash handling and resolving complaints with diplomacy, I consistently maintained high professionalism and team performance.

As a versatile worker, I've accumulated a wealth of experience in diverse roles. My journey as a martial arts instructor, I honed my skills in discipline and guidance, earning certifications that solidify my expertise. Being a front desk worker, I excelled in customer service and administrative tasks, consistently adapting to new challenges. Additionally, working as a summer camp counselor showcased my ability to connect with and mentor children, complemented by certifications in first aid and conflict resolution.

Passionate and hardworking student who is dedicated on self-improvement and working efficiently with others. With over 6 years of work experience, proven knowledge of outstanding customer service and can speak fluently in English, French and Spanish. Aiming to leverage my abilities to accomplish the role of Membership Services Associate at Western University Recreation Center. Frequently praised for exceeding expectations, friendly manner and positive attitude to provide a sense of community at any establishment.

Detail-oriented administrative and customer service professional with extensive experience in high-volume, fast-paced environments, including aviation, transportation, and front-desk operations. Expertise in managing scheduling, documentation, customer relations, and multi-line communications with precision and professionalism. Recognized for strong problem-solving abilities, adaptability, and a commitment to exceptional client service. Eager to leverage robust guest services experience in an administrative, clerical, or patient access role within a healthcare or hospital setting to enhance operational efficiency and foster positive interactions.

Kassiane Babineau

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Kennel Tech and Front Desk Supervisor

Hockey Coach

Gas Station Attendant

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Bachelor's of Science in Nursing -

High School Diploma -

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Kennel Tech and Front Desk Supervisor

Hockey Coach

Gas Station Attendant

Bachelor's of Science in Nursing -

High School Diploma -

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