Kassandra Hibbitt
Barrie,ON
Summary
Proven ability to enhance customer satisfaction through exceptional service and support. Strong problem-solving skills and effective time management contribute to improved operational efficiency. Consistently recognized for delivering results in fast-paced environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Financial Services Manager
Acura of Barrie
Barrie, Ontario
02.2015 - Current
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Addressed customer questions and concerns regarding products and services.
- Processed credit application information into established software system.
- Assembled and compiled documents for loan closings.
Customer Service
The Children's Place
Cookstown, Ontario
04.2014 - 01.2015
- Greeted customers and answered any questions they had about the store's products and services.
- Provided excellent customer service with a positive attitude.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed customer transactions efficiently using point-of-sale systems.
- Restocked merchandise and organized displays for optimal visibility.
Education
High School Diploma -
Nantyr Shores Secondary School
Innisfil, ONSkills
- Friendly and enthusiastic
- Highly dependable in a multitasking capacity
- Time management
- Adaptive and critical thinking
- Problem solving
- Email and telephone etiquette
- Customer service
- Warranty sales
- Proficient with Microsoft Word, Microsoft Excel, One-Eighty, and DealerTrack
Certification
OMVIC Certified
References
References available upon request.
Timeline
Financial Services Manager
Acura of Barrie
02.2015 - Current
Customer Service
The Children's Place
04.2014 - 01.2015
High School Diploma -
Nantyr Shores Secondary School