Kassandra Byington
Corona
Summary
Accomplished retail and food service leader with a strong background in management roles. Proven ability to train and supervise staff, manage schedules, and keep operations running efficiently in high-volume environments. Dedicated to building motivated teams, driving sales, and advancing into higher level management opportunities within retail or quick service industries.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Dollar Tree
09.2024 - Current
- Responsible for daily operations of the store including cash handling and security procedures.
- Open and close the store, handle cash, and make sure registers are balanced and deposits are done correctly.
- In charge of keeping everyone on track during busy shifts.
- Unloaded trucks and stocked shelves
- Used store systems to log damages and manage inventory issues.
- Delivered professional customer service and handeled escalated concerns, returns, or payment issues.
Team Leader
Weinerschnitzel
02.2022 - 01.2024
- Opened and closed the store, including setting up food preparations and setting up drawers.
- Responsible for on hands training as well as operations for new employees.
- Established quick resolutions to customer complaints and when systems went down.
- Maintained a clean, organized store and ensured all health and safety guidelines were being followed at all times
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Operated POS system with manager-level functions including voids, refunds, overrides, and no-sales.
Education
High School Diploma -
Corona High School
Corona, CA06-2020
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Staff training and development
- Retail operations
- Team building
- Staff management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Manager
Dollar Tree
09.2024 - Current
Team Leader
Weinerschnitzel
02.2022 - 01.2024
High School Diploma -
Corona High School
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