Kashyap Patel
London,Ontario
Summary
Dynamic and dedicated professional with experience at Bar Burrito, excelling in customer service and kitchen organization. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in food safety measures and fostering team collaboration, ensuring a positive dining experience and successful meal preparation.
Overview
2
2
years of professional experience
Work History
Crew Member
Bar Burrito
London, ON
12.2024 - Current
- Took orders, prepared meals, and collected payments.
- Improved customer satisfaction by providing timely updates on the status of closings and addressing any concerns or questions promptly.
- Delivered positive customer experiences and successful deal closures through open, constructive communications.
Escalation Specialist
Concentrix
Vadodara, India
01.2023 - 08.2024
- Resolved customer complaints by effectively managing escalations and addressing concerns in a timely manner.
- Developed customized action plans for each escalated case, ensuring tailored solutions that addressed clients'' unique needs.
- Coordinated with other departments to gather necessary information and resources for the successful resolution of escalated cases.
- Fostered strong relationships with clients by consistently demonstrating empathy, understanding, and dedication to resolving their concerns satisfactorily.
Education
Diploma - Office Administration in Health Service
Fanshawe College of Applied Arts And Technology
London, NoneSkills
- Positive attitude
- Kitchen cleaning and maintenance
- Customer service
- Team collaboration
- Dishwashing
- Dishwashing expertise
- Cleaning and sanitation
- Kitchen organization
- Chopping vegetables
- Cooking
- Cooking techniques
- Food safety measures
- Complex Problem-solving
- Food presentation
- Workstation setup
- Order accuracy
Languages
English
Full Professional
Timeline
Crew Member
Bar Burrito
12.2024 - Current
Escalation Specialist
Concentrix
01.2023 - 08.2024
Diploma - Office Administration in Health Service
Fanshawe College of Applied Arts And Technology