Summary
Overview
Work History
Education
Skills
Certification
Languages
Availability
Volunteer Experience
Availability
Timeline
Generic

AMANPREET KAUR

3279 Townline Road, Abbotsford,Canada

Summary

Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Extensive knowledge of accounting and administrative field

Overview

5
5
years of professional experience
1
1
Certification

Work History

Crew Member

Tim Hortons
08.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Care Assistant

Senior Sienna Living
06.2023 - Current
  • Assist residents with daily activities such as bathing, dressing, and grooming
  • Help with administering medications as directed
  • Aid residents in moving around the facility safely
  • Support during meal times, including feeding if necessary
  • Provide companionship and emotional support to residents
  • Maintain a clean and safe living environment
  • Document care provided and any changes in residents' conditions
  • Report everything to Director of Care.

Environmental Services Team Member

Senior Sienna Living
05.2023 - Current
  • Collaborated with other staff members to collect and distribute residents' laundry on schedule, demonstrating excellent organizational skills
  • Inspected and repaired damaged or worn items as needed, ensuring residents received their belongings in good condition
  • Maintained a clean and organized laundry room, following infection control protocols and safety guidelines
  • Assisted in keeping inventory of linen supplies, notifying management when reordering was necessary to avoid shortages
  • Responded promptly to residents' requests and concerns related to laundry services, providing friendly and compassionate customer service.

Crew Member

TIM HORTONS
10.2022 - 01.2024
  • Greeted customers with a friendly and positive attitude, ensuring a welcoming atmosphere
  • Efficiently took customer orders and accurately processed transactions using the point-of-sale (POS) system
  • Prepared and served food and beverages in accordance with Tim Hortons' quality and presentation standards
  • Maintained cleanliness and hygiene standards in the dining area, restrooms, and kitchen
  • Managed and restocked inventory, ensuring adequate supplies for daily operations
  • Followed established food safety protocols, adhering to health and safety regulations
  • Collaborated with team members to achieve a smooth workflow during peak hours
  • Demonstrated excellent customer service skills, addressing customer inquiries and resolving issues promptly
  • Participated in team meetings and training sessions to stay updated on company policies and procedures
  • Maintained a fast-paced work environment while prioritizing tasks to meet customer demands.

Room Service Attendant

Delta Hotels By Marriott
09.2022 - 10.2022
  • Completed orders with speed and accuracy, maintaining exceptional service standards each day
  • Contributed towards a welcoming atmosphere by providing a warm smile and personalized greeting upon each interaction with guests
  • Upheld strict hygiene standards within the room service area, adhering to established protocols for sanitation procedure.

Senior Business Development Executive

OUTDOCKS
06.2021 - 07.2022
  • Prepare company budgets and continually track expenses as well as make sure we're on track to hit revenue targets
  • Secured, retained and developed accounts to exceed yearly revenue targets
  • Utilized cold and warm calling to connect with prospects, build trust and develop business relationships
  • Implemented long-range goals to improve sales and marketing plans, working closely with senior leaders
  • Established partnerships with potential clients and industry leaders
  • Assisted in developing annual sales targets and budget forecasts for the company
  • Evaluated effectiveness of marketing campaigns by monitoring key performance indicators (KPIs) such as conversion rates, lead generation costs per acquisition (CPA), return on investment (ROI), etc., making recommendations for optimization where necessary.

Receptionist

MAGNUM OPUS CHIKA
10.2021 - 03.2022
  • Provided personalized English language instruction to students, considering individual learning needs and proficiency levels
  • Developed and implemented tailored lesson plans, utilizing diverse teaching methodologies to enhance language acquisition and proficiency
  • Conducted assessments to evaluate students' progress and adjusted instructional strategies accordingly
  • Delivered constructive feedback to foster skill development in reading, writing, speaking, and listening.

Business Development Executive

OUTDOCKS
03.2020 - 05.2021
  • Secured, retained and developed accounts to exceed yearly revenue targets
  • Implemented long-range goals to improve sales and marketing plans, working closely with senior leaders
  • Utilized cold and warm calling to connect with prospects, build trust and develop business relationships
  • Attended conferences and industry events to connect with prospects and build partnerships
  • Willingness to reach out to new prospects using all forms of communication
  • Presented milestone briefings to senior management to maintain transparency and assist with planning
  • Helped the organization refine and execute new business development strategies
  • Collaborated with internal teams to develop tailored solutions for clients' needs.

Education

Post-baccalaureate diploma in marketing - Marketing

Thompson Rivers University
Kamloops, BC
01.2024

Bachelors of Commerce: Accounting and Finance, Financial Accounting, Managerial Accounting, Statics, Business Mathematics - Accounting and Finance

Punjabi University
Punjab, INDIA
01.2019

Computer application diploma: Computer and Information Systems - Computer and Information Systems

Thakur Education & Welfare Society

Skills

  • Communication
  • Teamwork and cooperation
  • Time management
  • Multi-tasking
  • Hardworking
  • Financial planning
  • Data presentation
  • Positive attitude
  • Friendly
  • Collaboration and Teamwork
  • Clear Communication
  • Problem-Solving
  • Positive Attitude
  • Customer Service

Certification

  • Administrative Assistant certificate- UDEMY
  • Fundamentals of Insurance
  • Investment Planning-CFP Certification
  • CAIB level-1 & IFIC- Currently pursuing
  • Food safe level 1
  • Medical terminology
  • Indigenous Canada Course
  • WHMIS certificate
  • Typing test cleared from Thompson Rivers University- 42wpm gross speed with 97% accuracy

Languages

English
French
Punjabi
Hindi

Availability

FULL TIME AVAILABLE

Volunteer Experience

  • Information desk representative Volunteer, Royal Inland Hospital, Kamloops, 05/2024:

Greet and assist patients, visitors, and staff., Provide directions and information about hospital services and departments., Manage patient inquiries and facilitate communication with staff., Maintain a clean and organized desk area., Use hospital information systems to access patient information., Support administrative tasks: filing, data entry, and phone calls., Ensure compliance with hospital policies., Participate in training sessions to enhance customer service skills.

  • Community and Family services member, Salvation Army, 07/2024:

 Provide support to individuals and families in need., Assist in distributing food, clothing, and other essentials., Help organize and run community programs and events., Connect clients with additional resources and services., Assist in response efforts during crises or emergencies.

  • Early event team leader, tk’emlpus te Secwepemc, Kamloops, 06/2024:

Oversee and coordinate team activities to ensure successful event operations., Lead and guide volunteers, fostering a collaborative and efficient work environment., Ensure seamless operations and a positive experience for all participants., Ideal for individuals with strong organizational skills and a passion for community engagement., Gain valuable leadership experience while making a meaningful impact in the community.

  • Childcare Volunteer, Samana orphanage centre, India

 Engaged in daily activities with the children, providing companionship, emotional support, and a nurturing environment, Assisted in organizing and implementing educational and recreational programs, fostering the intellectual and social development of the children, Participated in meal planning, preparation, and distribution, ensuring proper nutrition and dietary needs were met.

Availability

Full-time Available

Timeline

Crew Member

Tim Hortons
08.2024 - Current

Care Assistant

Senior Sienna Living
06.2023 - Current

Environmental Services Team Member

Senior Sienna Living
05.2023 - Current

Crew Member

TIM HORTONS
10.2022 - 01.2024

Room Service Attendant

Delta Hotels By Marriott
09.2022 - 10.2022

Receptionist

MAGNUM OPUS CHIKA
10.2021 - 03.2022

Senior Business Development Executive

OUTDOCKS
06.2021 - 07.2022

Business Development Executive

OUTDOCKS
03.2020 - 05.2021

Post-baccalaureate diploma in marketing - Marketing

Thompson Rivers University

Bachelors of Commerce: Accounting and Finance, Financial Accounting, Managerial Accounting, Statics, Business Mathematics - Accounting and Finance

Punjabi University

Computer application diploma: Computer and Information Systems - Computer and Information Systems

Thakur Education & Welfare Society
AMANPREET KAUR