Kashish Sawlani
Toronto,ON
Summary
Proactive and vigilant, with a proven track record at Cancom Security, I excel in maintaining safety and reducing incidents by over 30%. Skilled in security camera monitoring and fostering team collaboration, my keen observation and effective communication have consistently enhanced customer satisfaction and operational efficiency.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2
2
years of professional experience
Work History
Security Guard
Cancom Security
1183 Finch Avenue West
09.2024 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Reduced incidents of theft and vandalism, maintaining vigilant surveillance over high-risk areas.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Shift Leader
Tim Hortons
77 Lower Jarvis Street
06.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Improved customer satisfaction by promptly addressing their concerns and providing exceptional service.
Staff Member
Brands Gone Wild
1255 Mccowan Road
05.2023 - 11.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Enhanced team collaboration by fostering a positive work environment and promoting open communication among staff members.
- Maintained strict adherence to industry regulations, ensuring company compliance in all operations.
Education
Diploma - Accounting
Seneca Polytechic
1750 Finch Avenue East 10-2024
Skills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Work ethic
- Punctuality
- Keen observer
Languages
English
Professional Working
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Interests
- Participate in local theater productions, enhancing my public speaking and teamwork skills
- Creative Writing
- I enjoy cooking for friends and family gatherings
Timeline
Security Guard
Cancom Security
09.2024 - Current
Shift Leader
Tim Hortons
06.2023 - Current
Staff Member
Brands Gone Wild
05.2023 - 11.2023
Diploma - Accounting
Seneca Polytechic