Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kasaia Martinez

Huntsville,ON

Summary

Proven track record in enhancing customer satisfaction and loyalty, demonstrated during tenure at Shoppers Drug. Expert in cash handling and management, coupled with exceptional organizational abilities, led to significant improvements in operational efficiency. Excelled in fostering a positive work environment, showcasing strong work ethic and integrity.

Overview

3
3
years of professional experience

Work History

Shoppers Drug

Dana Murdy
01.2023 - 01.2024
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Promoted store promotions and incentive programs to increase overall sales revenue.

Nutty Chocolatier

Nancy Wenger
02.2021 - 09.2021
  • Restocked and organized merchandise.
  • Kept work areas clean, neat and organized to promote safety, productivity and team success.
  • Greeted customers entering store and responded promptly to customer needs.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.

Education

Rosseau Lake College
Huntsville, Canada

Skills

  • Merchandise presentation
  • Strong Work Ethic
  • Customer Service
  • Organizational abilities
  • Issue Resolution
  • Order Taking
  • Reliability and punctuality
  • Product restocking
  • Work Ethic and Integrity
  • Time management skills
  • Cash handling and management

Languages

English
Native or Bilingual
French
Native or Bilingual
Spanish
Limited Working

Timeline

Shoppers Drug

Dana Murdy
01.2023 - 01.2024

Nutty Chocolatier

Nancy Wenger
02.2021 - 09.2021

Rosseau Lake College

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Kasaia Martinez