Dynamic mental health professional with experience in leadership and direct clinical support to clients and family. Proven ability to provide compassionate and therapeutic counseling ensuring compliance withy regulatory standards and best practices.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Program Supervisor
Canadian Mental Health Association - Algoma
12.2023 - Current
Supervised program implementation to enhance mental health support services.
Provided clinical support to staff and direct support to clients as needed
Developed training materials to improve staff knowledge and service delivery.
Coordinated outreach efforts to increase community engagement and awareness.
Monitored program compliance with regulatory standards and best practices.
Facilitated team meetings to promote collaboration and address challenges.
Oversaw staff training and development programs, ensuring employees were equipped with the skills needed to excel in their roles.
Facilitated regular team meetings, keeping staff informed about updates, changes, or upcoming events related to the program they supervised.
Clinical Manager
Monarch Recovery Services
12.2016 - 12.2023
Led interdisciplinary teams to enhance patient care and treatment plans.
Supported staff in Substance Use Program often supporting clients with concurrent disorders, mood disorders, PTSD
Implemented quality assurance protocols to improve service delivery standards.
Developed training programs for staff to ensure compliance with regulatory requirements. These included Motivational Interviewing and CBT
Streamlined intake processes, reducing patient wait times and increasing satisfaction rates.
Developed training programs for staff to ensure compliance with regulatory requirements.
Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
Regularly evaluated employee performance and provided feedback.
Manager of Clinical Services
Canadian Mental Health Association - Sudbury Manitoulin
09.2005 - 12.2016
Directed clinical service delivery for diverse mental health programs, enhancing community access and support services.
Implemented strategic initiatives to improve operational efficiency and client outcomes across multiple service areas.
Led multidisciplinary teams in developing evidence-based treatment protocols, fostering collaboration among healthcare professionals.
Developed training programs for staff, promoting best practices in clinical care and improving overall service quality.
Liases with referral sources and relevant community partners
Mental Health Court Outreach Social Worker
Canadian Mental Health Association - Sudbury Manitoulin
07.2001 - 09.2005
Facilitated individual and group counseling sessions to support mental health recovery.
Developed and implemented personalized care plans based on clients' needs and goals.
Coordinated with community resources to enhance service accessibility for clients.
Conducted comprehensive assessments to identify client strengths and challenges.
Provided supportive counseling to clients and family
Offered public education
Created goal plans and follow with discharge planning while providing case management
Updated client documentation for accurate, compliant and current records.
Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
Mental Health Therapist
Rolling Hills Health District
08.2000 - 07.2001
Developed individualized treatment plans for clients, ensuring tailored approaches to mental health care.
Conducted comprehensive assessments and evaluations to identify client needs and therapeutic goals.
Facilitated group therapy sessions, promoting peer support and skill-building among participants.
Collaborated with interdisciplinary teams to coordinate care and enhance service delivery for clients.
Adult Mental Health Case Manager
Community Mental Health Services
05.1991 - 07.2000
Developed and implemented individualized treatment plans for diverse client needs.
Coordinated multidisciplinary team meetings to evaluate client progress and adjust interventions.
Conducted comprehensive assessments to identify mental health challenges and resource needs.
Provided crisis intervention support, ensuring immediate safety and access to services.
Monitored case files to ensure compliance with regulations and quality standards.
Facilitated group therapy sessions, promoting peer support and skill development among clients.
Provided psychosocial support to develop coping skills and support personal goals for recovery.
Managed caseloads efficiently while maintaining a high level of care quality and attention to detail.
Education
Master of Science - Rehabilitation Counseling - Psychiatic
Boston University
Boston, MA
05-1997
Bachelor of Arts - Psychology
Roberts Wesleyan University
Rochester, NY
05-1991
Skills
Staff training
Staff development
Document management
Strategic planning
Training facilitation
Document management skills
Accomplishments
Supervised teams of 15-20 staff members.
Implemented a model of case management for a large community program
Provided hours of front line clinical support
Held position of Privacy Officer
Developed and maintained agency Ethics in Healthcare Committee
Languages
English
Native or Bilingual
Certification
Registered Social Worker with the Ontario Social Worker and Social Service Workers College
Motivational Interviewing Certificate
Timeline
Program Supervisor
Canadian Mental Health Association - Algoma
12.2023 - Current
Clinical Manager
Monarch Recovery Services
12.2016 - 12.2023
Manager of Clinical Services
Canadian Mental Health Association - Sudbury Manitoulin
09.2005 - 12.2016
Mental Health Court Outreach Social Worker
Canadian Mental Health Association - Sudbury Manitoulin
07.2001 - 09.2005
Mental Health Therapist
Rolling Hills Health District
08.2000 - 07.2001
Adult Mental Health Case Manager
Community Mental Health Services
05.1991 - 07.2000
Master of Science - Rehabilitation Counseling - Psychiatic
Addictions and Mental Health Worker- Peer Support at Canadian Mental Health Association Thames Valley Addictions and Mental Health ServicesAddictions and Mental Health Worker- Peer Support at Canadian Mental Health Association Thames Valley Addictions and Mental Health Services
French Language Mental Health & Addiction System Navigator at Canadian Mental Health Association Thames Valley Addiction and Mental HealthFrench Language Mental Health & Addiction System Navigator at Canadian Mental Health Association Thames Valley Addiction and Mental Health