Detail-oriented team player with excellent organizational skills, adept at handling multiple projects simultaneously with a high degree of accuracy.
Deep understanding of sales techniques, coupled with a genuine passion for building strong and lasting customer relationships.
Demonstrates remarkable composure and resilience in high-pressure environments, ensuring consistent performance even under challenging circumstances.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Attendant
Astro Zodiac Enterprises Limited
Oshawa, ON
06.2023 - 12.2023
Accepted cash and credit card payments, issued receipts and provided change.
Promoted high customer satisfaction by resolving problems with a success rate of around 90%.
Served customers with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Retail Sales Associate
Divine Metals
, India
07.2021 - 09.2022
Solved customer challenges by offering relevant products and services.
Provided positive first impressions to welcome existing, new and potential customers and helped the business maintain an impressive Customer Retention Rate of 71%.
Facilitated seamless and efficient checkout experiences for customers by operating as a cashier.
Education
Bachelors in Information Technology -
University of Ontario Institute of Technology
09.2026
Skills
Cash Handling
POS Systems
Customer Service
Computer Skills
Verbal and Written Communication
Data Analysis
Inventory Management
Retail Merchandising
Product Knowledge
Microsoft Excel Expertise
Accomplishments
Successfully attained three prestigious data analytics certifications offered by Google, demonstrating proficiency in various aspects of data analysis, including data visualization, and statistical analysis.
Earned Microsoft Excel certification, validating advanced skills in spreadsheet management, data manipulation, and visualization, essential for effective data analysis and reporting.
Achieved a commendable cumulative GPA of 3.68 throughout first year, reflecting consistent academic excellence and dedication to learning.
Honored with placement on the President's List for outstanding academic performance during the Winter'23 semester, recognizing superior achievement and commitment to academic excellence.
Recognized for excellence in studies by inclusion on the Dean's List during the Fall'23 semester, showcasing consistent high performance and exemplary dedication to academic pursuits.
Certification
Prepare Data for Explortion (Google)
Ask question to make data driven decisions (Google)
Preparing Data for analysis with Microsoft Excel (Microsoft)
Foundations : Data, Data, Everywhere (Google)
Availability
Open Availability
Timeline
Customer Service Attendant
Astro Zodiac Enterprises Limited
06.2023 - 12.2023
Retail Sales Associate
Divine Metals
07.2021 - 09.2022
Bachelors in Information Technology -
University of Ontario Institute of Technology
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