Kartik Ranga
Kitchener,Ontario
Summary
Recent graduate specializing in business analysis with strong technical skills, demonstrating effective problem-solving, attention to detail, and the ability to quickly adapt to new concepts; skilled in data mapping and user acceptance testing in high-pressure environments, with a consistent focus on enhancing customer satisfaction through dedicated service and effective communication.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Supervisor
Kajun Chicken & Seafood
Waterloo, Ontario
07.2024 - Current
- Prepared variety of foods according to exact instructions and recipe specifications.
- Trained new employees on restaurant policies, procedures, and customer service standards.
- Facilitated daily transaction reconciliation, ensured cash register accuracy, and executed deposits of restaurant earnings at bank.
- Managed team of employees, promoting encouraging and effective atmosphere to enhance employee experience.
Sales Executive
Tulyarth Pvt. Ltd.
Dehradun, India
08.2022 - 03.2023
- Connected with prospects via strategic email outreach and cold calling to drive lead generation.
- Engaged with marketing teams to create and implement effective promotional strategies and campaigns.
- Resolved customer complaints in a timely manner while providing excellent customer service.
Education
Post-Graduate Certificate - Strategic Global Business Management
Conestoga College
Kitchener, ON04-2025
Bachelor of Science - Hospitality Management
Institute of Hotel Management (IHM)
Faridabad, India06-2022
Skills
- CRM software
- Power BI
- SQL and Excel expertise
- Project management
- Customer relationship
- Data analysis
- Customer account management
- Customer retention
Certification
- Class G Driver's License
- Ontario Smart Serve
- WHMIS
- AODA
- Workers' Heath and Safety Awareness in 4 Steps
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
French
Limited
Affiliations
- Researching
- Organizing and arranging
- Writing
Accomplishments
- Completed the Google Certification in The Fundamentals of Digital Marketing in 2023.
- Learned Excel, Power BI, and SQL through business analysis coursework and capstone projects.
- Applied data analysis and visualization techniques in academic projects to support decision-making.
Timeline
Supervisor
Kajun Chicken & Seafood
07.2024 - Current
Sales Executive
Tulyarth Pvt. Ltd.
08.2022 - 03.2023
Post-Graduate Certificate - Strategic Global Business Management
Conestoga College
Bachelor of Science - Hospitality Management
Institute of Hotel Management (IHM)
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