BABITA BABITA
Edmonton,AB
Summary
Sales professional with a proven track record of driving revenue growth and enhancing customer satisfaction. Experienced in building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. A strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
6
6
years of professional experience
Work History
Amazon Associate I (YEG2)
Amazon
05.2023 - Current
- Assigning workstations and handling quality reports of the shift
- Troubleshoot and resolving problems that an associate encounters with inventory: including printing ASIN labels, attaching shipments, damaging out products using the Damage Innovative problem- solving Time management skills
- Processing tool, sideline and solving ISS tickets for products Kept assigned work areas clean and orderly to promote efficiency and mitigate the risk of incidents
- Eliminated delayed customer deliveries by 80% by identifying quality issues and implementing standard work counter measures
- Placed, tagged, and secured merchandise in diverse designated areas
- Organized merchandise in assigned totes to enhance efficiency
- Ensuring successful performance through tracking, reporting and coaching associates as per Amazon's Safety standards
- Monitoring VAST/action-center to reduce error rate while simultaneously addressing safety concerns and maintaining associate engagement experience
Amazon Associate I (YYZ4)
Amazon
08.2018 - 03.2021
- Trained in several paths within the facility (sort induct, sort, rebin, chuting, jackpot, amnesty, etc.)
- Working closely with area managers and process assistants to ensure daily numbers are met or exceeded
- Overperforming goals and objectives to achieve customers' expectations and ensure accuracy and quality
- Closely monitor all associates to ensure that all safety procedures are being applied
- Providing negative and positive feedback to associates in a manner that is respected
- Ensuring successful performance through tracking, reporting and coaching associates as per Amazon's safety standards
Shift Supervisor
McDonald's
04.2021 - 04.2023
- Managed store closing and opening procedures to ensure safety and security
- Ensure all merchandising and pricing guidelines are followed
- Maintain work culture to make the store an inviting place to work
- Trained new employees in job duties, safety protocols, policies and procedures, and company culture
- Held team members accountable during shifts by effectively coaching to improve performance
- Delivered prompt, friendly customer service
- Front-end cashier/cash handling/never recorded cash register shortage
Sales Associate
Walmart
Brampton, ON
11.2020 - 03.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
Diploma - Business Management
Lambton College
Toronto, ON12.2019
High school diploma - commerce
Ravindra Day boarding Public School
Jalandhar, Punjab04.2017
Skills
- Warehouse Operations
- Leadership
- Multitasking
- Strategic thinking
- Communication
- MS office
Languages
English
Full Professional
Timeline
Amazon Associate I (YEG2)
Amazon
05.2023 - Current
Shift Supervisor
McDonald's
04.2021 - 04.2023
Sales Associate
Walmart
11.2020 - 03.2021
Amazon Associate I (YYZ4)
Amazon
08.2018 - 03.2021
Diploma - Business Management
Lambton College
High school diploma - commerce
Ravindra Day boarding Public School