Zhaokun (Trevor) Liu
Edmonton,AB
Summary
Motivated Supply Chain Management student seeking internship/co-op opportunity to gain hands-on experience. Outgoing and friendly with strong drive to succeed. Was gapped from school during the pandemic and practiced multiple business start-up(a Dance Studio, two fast food restaurant, and a Bubble Tea Store). Have found myself confidence in Supply Chain Management(currently accumulating work experience for APICS Certified Supply Chain Professional & MBA-SCM and heads up for Business Intelligence as second major after 2 years of my venture experience.
Overview
12
12
years of professional experience
Work History
Amazon|YEG2 Fulfillment Associate
Amazon
Acheson, AB
02.2023 - Current
- Used Amazon RFID devices and integrated ERP operation platforms to perform various functional roles at different departments
- Familiarized warehouse and logistics procedures and inventory handling process
- Had worked in various department in Amazon Fulfillment center. Started in Kindle Direct Publish, worked as problem solver to assist managers and supervisors to retain daily target. And mastered whole manufacturing process. Attended cross training and work experienced Inbound Dock, Outbound, Receiving, Site Inventory Distribution; Certified for Global Transportation Dock and Release practical, Vertical Reciprocating Conveyer, Powered Industrial Trucks level 1 and Conveyer Jam Clearing within network.
- Had industrial leading safety awareness and compliances, warehouse and logistic, equipments specific safety course had been taken 10 hours in class and practiced in day to day attendance.
- Work in fast paced 10hours shift, able to work alone and lift up to 40kg (88 lbs) alone, frequently bent, squad, walk daily up to 30,000 feet (9 km).
- Received recognition for my productivity and performance at every departments by direct managers and supervisors
- Positivity, hard working, critical thinking has been approbated, along with friendly with others
- Promoted as Amnesty Floor Monitor under ICQA department to dealt with customer goods at high safety hazards and changing situations in the Amazon Robotics Floor
Amazon Robotics Floor Monitoring(AFM)
Amazon Canada
Edmonton, Alberta
03.2023 - Current
- Constantly observing, detecting, searching, and reporting defects in Amazon robots on the scheduled floor.
- Clearing obstacles and malfunctioning robots on the scheduled floor.
- maintaining operation efficiency of amazon robotics floor under deep comprehensive safety awareness and precautions
- ICQA floor patrolling routine in auditing, reporting quality dissatisfaction events using Amazon ERP software on an Android terminal device.
Amazon| YEG4 Amazon Direct Publish Problem Solver
Amazon Kindle Direct Publish
Acheson, AB
02.2023 - 08.2023
- Strong problem solving ability proved by fast solving and assisting quality and non-quality defects issues in book manufacturing procedures
- Strong attention to details helped to increase work efficiency on problem solving role
- Warm and friendly personal helped in team work and eared recognition from Direct Mangers and coleuses
- Ability of adaptivity, fast learning and hard working helped in transitioning into multi-roles as growing business needs.
- Was able to fit and suit self in different working environment quickly and met exceptional productivity and performance in different job contests. Eared recognition and positive feedback from department managers and supervisors.
Contractor Trainee
HL Contracting
Calgary/Edmonton, AB
08.2023 - Current
- Sourcing and shortlisting construction material quotes from local and overseas suppliers.
- Establish and maintain relationships with suppliers, ranking priority for each supplier by fulfillment lead time, quality assurance, accuracy, and flexibility in payment terms according to project turnover factors.
- Measuring and drawing detailed floor plans and part dimensions accurately at the job site, delivering drawings with Computer-Aided Design technology.
- Expedited order process when the last process hasn't met business needs as agreed in the schedule in person, direct dialing.
- Arranging workflow and trimming product delivery by vendors to maximize contingency and efficiency for all parties.
- Constantly sourcing and communicating with new trades specialists and subcontractors in the electrical, HVAC, fire prevention, and plumbing fields for Calgary and Edmonton.
- Purchase PPE and consumables for job site needs.
- Designed, made, scheduled, and maligned marketing packages for the business. Includes: Company logo/trademark; admin paperwork templates; website; search engine optimization; Google Business admin and profile; social media platform, and paid ads.
- Gathering and researching industrial reputational and credibility awards and programs, and formulating a schedule for the company to achieve these in stages.
- I had the opportunity to be a part of the team in the City of Calgary project, which is turning a commercial office building into residential condos/apartments in 2024. Gained field experience and knowledge of building construction and modifications.
- The public shelter project was accomplished on Whyte Avenue in Edmonton in 2023. Gained profound insight into the mission of public charity and nonprofit organizations for such infrastructures to be provided for the vulnerable.
Commercial Graphic Designer
What the Poke(Calgary, Leduc, Edmonton)
Edmonton, Alberta
06.2021 - 11.2022
- Designed a brand logo for the local poke bowl branding.
- Lead all the commercial graphic design, production, and photographing.
- Product designer and sourcing, procurement role: food containers, packaging, and brand mockups made from scratch. Sourced various suppliers from manufacturers in China, executed an initial purchase agreement by setting out production time, quality, and pricing. Implemented strategic oversight of shipments, in charge of the whole process within door-to-door shipment all alone.
- I proved my creativity, productivity, and fast action-taking with high energy output during this business experience.
Store Manager
SongTea Alberta
Edmonton, AB
12.2020 - 12.2022
- Facilitated startup operations, overseeing municipal permits, licensing, and construction requirements.
- Coordinated inventory management, including stocking and ordering supplies.
- Maintained consistent supply levels to meet daily operational needs.
- Recruited, hired, and trained crew staff while arranging weekly schedules.
- Directed day-to-day operations by implementing short-term and long-term strategies for profitability.
- Managed applications and renewals for municipal permits, including food handling and commercial import licenses.
- Administered payroll processes, including issuing wages and filing T4 forms.
- Created promotional materials through photography and design to enhance marketing efforts.
- Managed SEO and social media advertisements, gained throughout experience in different social network platforms.
Restaurant Waiter
Tast of Szechuan
Edmonton, AB
07.2017 - 02.2019
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Enforced by-law requirements for consumption of alcoholic beverages by checking identification.
- Provide exceptional customer services and warm communication to customers at any situations.
- Detail Oriented and memorize customers verbal orders and special needs, fulfill every needs in a fast and gentle manner.
Cashier &
Lucky 97 Supermarket
Edmonton, AB
01.2016 - 05.2017
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures and customer services.
- Patient and friendly to trainees and various customers, highly organized personal to maintain working area clean and neat.
Sales Associate
China Unicom
Kun Ming, Yunnan
01.2015 - 08.2015
- Handled inbound telephone calls from interested customers.
- Presented information about telephone account details and purchase advantages.
- Reached out to multiple potential accounts each day.
- Set up new accounts and listed personal, demographic and payment information in system.
- Contributed to team efforts by successfully accomplishing and exceeding monthly sales goals.
- Contacted private individuals or businesses by telephone to solicit sales.
- Maintained and recorded customer information in database.
- Educated customers about product or service offerings meeting individual needs.
- Resolved customer complaints by escalating calls to proper department.
Store Associate
Bestseller
Kunming, Yunnan
01.2014 - 12.2014
- Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Satisfied assigned sales target each month for both individual and teamwork. Helped colleague to achieve their target when I have exceeded my own task.
Education
2nd Year of Supply Chain Mangement - Supply Chain Management
MacEwan University
Edmonton, AB09.2023
Skills
- Fast learning and adaptive to changes during the work, strong business ethic and integrity
- Capable of Microsoft Office Software, experience in Google G-suite, Industrial metric data application and communication tools Experience in payroll management software(Turbo Tax, Quickbooks), experience in artwork creativity software( Adobe illustrate, Photoshop, Canva, etc,); Having basic understanding of web development process with or without code and practiced on Shopify, Wixcom Had paid advertisements experiences in multiple social media platform(Tik-Tok, Snapchat, Instagram, Facebook), and Google Search engine optimize)
- Super organized personnel and detail orientated, focusing on solving problems and making alternative to achieve goals while reduce consuming
- Enjoy working with a team, also enjoyed while working alone to bring me focused on individual target
- Able to handle customer disputes, accuse, and resolve conflicts between the company's policies with the customer's interests
- Ability to full fill wide variety of positions other than current role
Timeline
Contractor Trainee
HL Contracting
08.2023 - Current
Amazon Robotics Floor Monitoring(AFM)
Amazon Canada
03.2023 - Current
Amazon|YEG2 Fulfillment Associate
Amazon
02.2023 - Current
Amazon| YEG4 Amazon Direct Publish Problem Solver
Amazon Kindle Direct Publish
02.2023 - 08.2023
Commercial Graphic Designer
What the Poke(Calgary, Leduc, Edmonton)
06.2021 - 11.2022
Store Manager
SongTea Alberta
12.2020 - 12.2022
Restaurant Waiter
Tast of Szechuan
07.2017 - 02.2019
Cashier &
Lucky 97 Supermarket
01.2016 - 05.2017
Sales Associate
China Unicom
01.2015 - 08.2015
Store Associate
Bestseller
01.2014 - 12.2014
2nd Year of Supply Chain Mangement - Supply Chain Management
MacEwan University