Karma Boguski
Edmonton
Summary
Property claims professional equipped with extensive experience in evaluating and managing property claims. Demonstrates collaborative approach to teamwork and consistently meets evolving client needs. Known for strong problem-solving skills and effective communication.
Overview
35
35
years of professional experience
Work History
Property Field Adjuster
Alberta Motor Association
09.2023 - Current
- Interpret policy wordings, determine coverage and ensure proper
reserving and file documentation - Proactively identify subrogation opportunities and follow through
with recovery - Examine claims handled by Independent Adjusting Companies
- Conduct thorough investigations and site inspections to determine coverage as per policy
- Negotiate fair settlements with policy holders and contractors
- Able to identified and investigate suspicious and fraudulent claims
- Collaborated with contractors to ensure timely repairs and restoration of properties, minimizing downtime for clients.
Automobile Adjuster
Alberta Motor Association
09.2020 - 09.2023
- Evaluated auto claims to determine liability and coverage based on policy terms.
- Conducted thorough investigations of accident reports, witness statements, and damages.
- Mentored junior adjusters on best practices for efficient claims handling and customer service.
- Developed training materials to support onboarding of new team members in claims assessment procedures.
- Demonstrated expert knowledge of auto insurance policies and coverages, allowing for accurate assessment of damages and appropriate claim payouts.
Licensed Insurance Advisor
Alberta Motor Association
01.2014 - 01.2020
- Responsibilities: Greeting all clients and determining their needs.
- Taking payments for policies, reviewing and servicing existing AMA policies with an emphasis on verifying current information and updating personal information when required.
- Discussing other available coverages which the client qualifies for but does not have in place.
- Detailing client interactions through professional and thorough journals.
- Communicate with Underwriters to ensure that AMA’s policies and procedures are adhered to.
- Discussing rate increases and procedural changes with clients when the need arises. Daily cash and document reconciliation.
Licensed Insurance Agent
Alberta Motor Association
01.2004 - 01.2007
- Responsibilities: Writing and renewing all types of insurance policies that AMA offers. Helping clients understand coverages, offering advice as to required coverages, dealing with complaints and inquiries. Communicating with underwriting to ensure that clients’ files are maintained and all information is current and accurate.
Certified Registries Agent
Alberta Motor Association
01.2000 - 01.2004
- Responsibilities: Basic Registry duties, as well as opening and closing at the Terra Losa, and Calgary Main, daily deposits, counseling new staff members, inventory control, document checks and verification, CORES Level 1 transactions, telephone counseling, maintaining open communication with all Government contacts
Office Manager
Norstar Security
01.1999 - 01.2000
- Responsibilities: Invoicing, A/P, A/R, customer service, preparing Government reports, organizing the office and ordering supplies.
Hospitality Industry
North Hill Inn
01.1991 - 01.1999
- I worked in the hospitality industry for 10 years including 5 years managing the front desk and lounge in the hotel.
Education
Advanced CIP Designation -
Insurance Council
Canadian Risk Management (CRM) Designation -
Insurance Council
Skills
- Build strong relationships based on
trust and honesty - Strong conflict resolution abilities
- Motivating and Positive
- Strong technical knowledge of
property claims
Timeline
Property Field Adjuster
Alberta Motor Association
09.2023 - Current
Automobile Adjuster
Alberta Motor Association
09.2020 - 09.2023
Licensed Insurance Advisor
Alberta Motor Association
01.2014 - 01.2020
Licensed Insurance Agent
Alberta Motor Association
01.2004 - 01.2007
Certified Registries Agent
Alberta Motor Association
01.2000 - 01.2004
Office Manager
Norstar Security
01.1999 - 01.2000
Hospitality Industry
North Hill Inn
01.1991 - 01.1999
Advanced CIP Designation -
Insurance Council
Canadian Risk Management (CRM) Designation -
Insurance Council