Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karly Hurst

Cambridge,ON

Summary

At Zoup!, I excelled as a Team Trainer, mastering staff training and cross-training abilities, which significantly enhanced team performance and efficiency. My leadership fostered a culture of active listening and collaboration, directly contributing to our team's ability to exceed performance goals. Skilled in POS systems, I balanced technical expertise with strong interpersonal skills to elevate team capabilities. Successful Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and restaurant operations.

Overview

7
7
years of professional experience

Work History

Team Trainer

Zoup!
10.2016 - 12.2023
  • Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Cross-trained existing employees to maximize team agility and performance.
  • Taught new team members correct procedures for all areas of operations.
  • Cultivated a supportive atmosphere during training sessions, emphasizing the importance of teamwork and collaboration.

Co-Op Student

Humane Society
09.2016 - 09.2017
  • Worked in team environment to maintain high levels of productivity.
  • Shadowed personnel, learning safe and effective operation of systems.
  • Maintained clean work areas, washing supplies and wiping surfaces thoroughly.

Education

High School Diploma -

St. Benedict Catholic Secondary School
Cambridge, ON
10.2018

Skills

  • Task Delegation
  • Staff Training
  • Cross-training abilities
  • New Employee Training
  • Active Listening
  • Performance monitoring
  • POS Systems
  • Customer Service
  • Cleaning and sanitation
  • Cash Handling
  • Opening and closing procedures

Timeline

Team Trainer

Zoup!
10.2016 - 12.2023

Co-Op Student

Humane Society
09.2016 - 09.2017

High School Diploma -

St. Benedict Catholic Secondary School
Karly Hurst