Karlie Kennedy
Welland,ON
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server, Hostest, Take-Out
Swiss Chalet Restaurant
10.2018 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Banquet Server
Hernder Estate Wines
09.2018 - 11.2019
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Provided friendly, courteous service to create memorable moments for guests.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Education
Bachelor of Arts - Critical Criminology
Brock University
St. Catharines, ON04.2025
High School Diploma -
Notre Dame College School
Welland, ON09.2021
Skills
- Strong Work Ethic
- Reliable and Responsible
- Exceptional customer service
- Food safety understanding
- Ability to Learn Quickly
- Adaptable and Flexible
- Guest Engagement
- High-volume dining
- Communicates clearly and effectively with customers, colleagues, and management
Languages
English
Full Professional
Certification
Smart Serve Certification, 2019
Food Handling Certification, 2023
References
Swiss Chalet: Kristie Douma (905-735-4040)
Timeline
Server, Hostest, Take-Out
Swiss Chalet Restaurant
10.2018 - Current
Banquet Server
Hernder Estate Wines
09.2018 - 11.2019
Bachelor of Arts - Critical Criminology
Brock University
High School Diploma -
Notre Dame College School
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