Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Karlie Kennedy

Welland,ON

Summary

Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server, Hostest, Take-Out

Swiss Chalet Restaurant
10.2018 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Banquet Server

Hernder Estate Wines
09.2018 - 11.2019
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.

Education

Bachelor of Arts - Critical Criminology

Brock University
St. Catharines, ON
04.2025

High School Diploma -

Notre Dame College School
Welland, ON
09.2021

Skills

  • Strong Work Ethic
  • Reliable and Responsible
  • Exceptional customer service
  • Food safety understanding
  • Ability to Learn Quickly
  • Adaptable and Flexible
  • Guest Engagement
  • High-volume dining
  • Communicates clearly and effectively with customers, colleagues, and management

Languages

English
Full Professional

Certification

Smart Serve Certification, 2019

Food Handling Certification, 2023

References

Swiss Chalet: Kristie Douma (905-735-4040)

Timeline

Server, Hostest, Take-Out

Swiss Chalet Restaurant
10.2018 - Current

Banquet Server

Hernder Estate Wines
09.2018 - 11.2019

Bachelor of Arts - Critical Criminology

Brock University

High School Diploma -

Notre Dame College School

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Karlie Kennedy