Karla Loades Martinez
Sherwood Park,Alberta
Summary
Personable and motivated professional with experience in beauty sales, customer service, and administrative support. Skilled at building strong client relationships, providing personalized service, and creating a welcoming customer experience. Organized, reliable, and confident working in fast-paced, client-focused environments.
Overview
4
4
years of professional experience
Work History
Beauty Advisor
Shoppers Drug Mart
Sherwood Park, Alberta
10.2022 - Current
- Delivered personalized beauty consultations, guiding customers in selecting skincare, cosmetics, and fragrance products tailored to their unique needs.
- Consistently exceeded daily sales goals through personalized product recommendations and strategic customer engagement.
- Cultivated strong customer relationships through attentive service, promptly addressing questions and concerns to ensure satisfaction.
- Maintained strong knowledge of current beauty trends, new product launches, and brand offerings through ongoing training.
- Trained and mentored new team members on product knowledge and customer service standards, enhancing overall team effectiveness.
Administrative Assistant
Air Extreme Inc.
Edmonton, Alberta
08.2022 - 02.2024
- Provided administrative support, facilitating smooth day-to-day office operations.
- Scheduled and booked clients, ensuring organized calendars and accessible records.
- Answered incoming calls, assisting clients with inquiries and providing relevant information.
- Processed invoices and supported accurate organization of administrative and financial documents.
- Scanned, filed, and maintained confidential documents and electronic records for efficient retrieval.
Education
Macewan University
Edmonton01-2028
Skills
- Product knowledge
- Sales engagement
- Strategic planning
- Client relations
- Time management and organization
- Critical analysis
- Communication skills
Timeline
Beauty Advisor
Shoppers Drug Mart
10.2022 - Current
Administrative Assistant
Air Extreme Inc.
08.2022 - 02.2024
Macewan University