Hi, I’m
Karin Hoi Yan Leung
Burnaby,British Columbia
Summary
15 years of experience in teaching and school events coordination. Compassionate, creative and effective Teacher with valuable experience in classroom administration, professional development and project planning. Equipped with extensive background in versatile education environments. Student-centric instructor, academic facilitator and motivational coach. Competent at performing independently or as member of teaching team. Well-versed in classroom and online technologies.
Overview
15
years of professional experience
1
Certification
Work History
RBC Royal Bank
Invest-By-Phone Advisor ( Cantonese, Mandarin)
09.2023 - 02.2024
Job overview
- Evaluated potential investment opportunities, utilizing both qualitative and quantitative methods to assess viability.
- Self-motivated, with a strong sense of personal responsibility.
- Learned and adapted quickly to new technology and software applications.
HSBC Canada
Premium Banker (Cantonese, Mandarin, Eng)
09.2022 - 05.2023
Job overview
- Contributed significantly towards achieving organizational objectives through effective teamwork and collaboration.
- Conducted comprehensive financial reviews to assess clients'' overall financial health and recommend suitable products or services.
- Contacted customers as soon as issues arose to immediately find resolution before problem escalated.
HSBC
Personal Banker (Part Time)
01.2022 - 09.2022
Job overview
- Processed customer requests for statements, ordering additional checks and updating customer personal information in database.
- Keyed customer contact information and payment data into system carefully observing corporate confidentiality procedures.
- Backed up teller team by handling needs of new and existing customers at main counter.
- Optimized customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Stewards Pooi Kei College
Deputy Team Head of Admission and Public Relations
09.2019 - 08.2021
Job overview
- Conducted market and public opinion research related to the School's reputation and positioning among key stakeholder audiences.
- Coordinated schedules and timelines for events.
- Coordinated and organized major school events.
- Delivered smooth execution by coordinating outsource service providers, marketing, event management and follow-up.
Stewards Pooi Kei College
English Teacher (ESL) and Form Coordinator
09.2008 - 08.2021
Job overview
- Prepared and implemented lesson plans covering required course topics.
- Administered assessments and standardized tests to evaluate student progress.
- Prepared comprehensive English curriculum for multiple classes.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Kept classroom organized, clean, and safe for students and visitors.
- Developed and taught ESL curriculum to improve students' conversational abilities.
- Collaborated with teachers and department heads to meet quarterly and yearly educational goals.
- Collaborated with colleagues in developing benchmark lessons and identifying curriculum needs of faculty.
Education
The Hong Kong Polytechnic UniversityHong Kong
No Degree from Thematic Course On Supporting Students With SEN
03.2017
The Education University of Hong KongHong Kong
Bachelor of Education from Language Teaching (English Language)
06.2007
Skills
- Native in Chinese (Cantonese) and fluent in English and Mandarin
- Team Relationship and rapport building
- Parent-Teacher Communication
- ESL- English as Second Language
- Interpersonal and Social Skills
- Performance Assessments
- Diversity and Inclusion
Certification
Canadian Securities Institutes - Investment Funds of Canada
Canadian Securities Institutes - Personal Financial Services Advice
Languages
English
Full Professional
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Full Professional
Timeline
Invest-By-Phone Advisor ( Cantonese, Mandarin)
RBC Royal Bank
09.2023 - 02.2024
Premium Banker (Cantonese, Mandarin, Eng)
HSBC Canada
09.2022 - 05.2023
Personal Banker (Part Time)
HSBC
01.2022 - 09.2022
Deputy Team Head of Admission and Public Relations
Stewards Pooi Kei College
09.2019 - 08.2021
English Teacher (ESL) and Form Coordinator
Stewards Pooi Kei College
09.2008 - 08.2021
The Hong Kong Polytechnic University
No Degree from Thematic Course On Supporting Students With SEN
The Education University of Hong Kong
Bachelor of Education from Language Teaching (English Language)
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