Summary
Overview
Work History
Education
Skills
Executive Skills
Websites
Prior Experience
Current Engagement
Timeline
Generic

Karina Oliva

Studio City

Summary

Strategic, hands-on Human Resources executive with 20+ years of experience leading people operations across multi-state, multi-unit organizations. Trusted advisor to executives during periods of growth, restructuring, and business transition, including M&A readiness and organizational sales. Proven strength in employee relations, compliance, workforce planning, and operational execution. Known for stabilizing organizations, mitigating risk, and leading with clarity and discretion. Bilingual in English and Spanish. Methodical director with several years of comprehensive experience overseeing daily operations of company or organization. Hardworking and versatile professional well-versed in executing business strategies, preparing and implementing business plans and overseeing financial performance. Thorough knowledge of market changes and trends paired with strong grasp of corporate finance and performance measures. Seasoned Director with background in strategic planning, team leadership, and performance optimization. Known for driving company growth by developing efficient operational strategies and fostering professional relationships. Demonstrated abilities in problem solving, decision making, and communication skills to influence key stakeholders. Proven record of delivering innovative solutions and achieving organizational goals. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

10
10
years of professional experience

Work History

DIRECTOR OF PEOPLE & OFFICE OPERATIONS (CONTRACT)

Confidential Organization
01.2025 - Current
  • Retained to lead people and office operations during a business sale and ownership transition.
  • Partner with executive leadership, legal counsel, and external advisors to support HR due diligence and workforce readiness.
  • Stabilize HR infrastructure, including policies, employee records, payroll, benefits, and compliance practices.
  • Advise leadership on employee relations, change communications, retention risk, and transition planning.
  • Support post-transaction organizational design and workforce alignment planning.

DIRECTOR OF HUMAN RESOURCES

Hestan Commercial Corporation
01.2022 - 01.2025
  • Led enterprise-wide HR strategy in close partnership with executive leadership.
  • Supported manufacturing, supply chain, and service operations with hands-on HR leadership.
  • Directed workforce planning, staffing, compliance, employee relations, and safety programs.
  • Served as escalation point for complex investigations and sensitive employee relations matters.
  • Partnered with Finance and Operations on labor forecasting, headcount planning, and productivity initiatives.
  • Managed HR systems (Workday, ADP) and improved onboarding, manager tools, and performance cycles.

EMPLOYEE RELATIONS PARTNER

Glidewell Dental
01.2021 - 01.2022
  • Primary HR partner for 600+ employees across multiple departments.
  • Conducted complex investigations in partnership with Legal and Compliance.
  • Advised leaders on discipline, accommodations, performance management, and California labor law.

REGIONAL HR BUSINESS PARTNER

MC LLC dba Jiffy Lube & T&T Taco, LLC dba Taco Bell
01.2016 - 01.2021
  • Supported 24 high-volume, multi-unit retail locations across Southern California.
  • Led employee relations, investigations, recruiting, onboarding, and benefits administration.
  • Partnered with franchise leadership to ensure consistent HR practices and compliance.

Education

Master’s Degree - Human Resources Development

Universidad Iberoamericana
Tijuana, BC, Mexico
01-2002

Bachelor’s Degree - Business Administration

Universidad Iberoamericana
Tijuana, BC, Mexico
01-1999

Skills

  • HR strategy and organizational design
  • Change leadership and transition management
  • M&A support and transaction advisory
  • Employee relations and investigations
  • California labor law compliance
  • Workforce planning and development
  • HR compliance and risk management
  • Executive coaching and mentorship
  • HRIS expertise (Workday, ADP, Kronos)
  • Payroll and benefits administration
  • Safety and workers’ compensation management
  • Bilingual communication (English & Spanish)

Executive Skills

  • People & HR Strategy
  • Organizational Design
  • Change & Transition Leadership
  • M&A / Transaction Support
  • Employee Relations & Investigations
  • California Labor Law
  • Workforce Planning
  • HR Compliance & Risk Mitigation
  • Executive Coaching
  • HRIS (Workday, ADP Workforce Now, Kronos)
  • Payroll & Benefits
  • Safety & Workers’ Compensation
  • Bilingual (English & Spanish)

Prior Experience

  • Director of Human Resources, Hestan Commercial Corporation, 01/01/22, 12/31/25, Led enterprise-wide HR strategy in close partnership with executive leadership., Supported manufacturing, supply chain, and service operations with hands-on HR leadership., Directed workforce planning, staffing, compliance, employee relations, and safety programs., Served as escalation point for complex investigations and sensitive employee relations matters., Partnered with Finance and Operations on labor forecasting, headcount planning, and productivity initiatives., Managed HR systems (Workday, ADP) and improved onboarding, manager tools, and performance cycles.
  • Employee Relations Partner, Glidewell Dental, 01/01/21, 12/31/22, Primary HR partner for 600+ employees across multiple departments., Conducted complex investigations in partnership with Legal and Compliance., Advised leaders on discipline, accommodations, performance management, and California labor law.
  • Regional HR Business Partner, MC LLC dba Jiffy Lube & T&T Taco, LLC dba Taco Bell, 01/01/16, 12/31/21, Supported 24 high-volume, multi-unit retail locations across Southern California., Led employee relations, investigations, recruiting, onboarding, and benefits administration., Partnered with franchise leadership to ensure consistent HR practices and compliance.
  • Senior HR Generalist, Comercial Mexicana, 01/01/08, 12/31/15, Sole HR leader for a 150-employee retail operation., Managed recruiting, payroll, benefits, employee relations, compliance, and training.

Current Engagement

Director of People & Office Operations (Contract), Confidential Organization, 01/01/25, Present, 6-month contract, Retained to lead people and office operations during a business sale and ownership transition., Partner with executive leadership, legal counsel, and external advisors to support HR due diligence and workforce readiness., Stabilize HR infrastructure, including policies, employee records, payroll, benefits, and compliance practices., Advise leadership on employee relations, change communications, retention risk, and transition planning., Support post-transaction organizational design and workforce alignment planning.

Timeline

DIRECTOR OF PEOPLE & OFFICE OPERATIONS (CONTRACT)

Confidential Organization
01.2025 - Current

DIRECTOR OF HUMAN RESOURCES

Hestan Commercial Corporation
01.2022 - 01.2025

EMPLOYEE RELATIONS PARTNER

Glidewell Dental
01.2021 - 01.2022

REGIONAL HR BUSINESS PARTNER

MC LLC dba Jiffy Lube & T&T Taco, LLC dba Taco Bell
01.2016 - 01.2021

Master’s Degree - Human Resources Development

Universidad Iberoamericana

Bachelor’s Degree - Business Administration

Universidad Iberoamericana
Karina Oliva